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QatarAlso: Hayya Card, Hayya Qatar

Hayya

Hayya is Qatar's official digital ID and entry platform, originally created for the 2022 FIFA World Cup and now used to issue Hayya cards that support entry permits, visit access, and certain in-country services.

At a glance

Type
Government digital identity and entry-permit platform
Country
Qatar
Launched for
2022 FIFA World Cup; retained and repurposed post-tournament
Handles
Hayya Card issuance, visitor entry permits, in-country service access for eligible users
Main app
Hayya (iOS and Android)
Official website
https://hayya.qa

What is Hayya?

Hayya is a Qatari government digital identity and entry-permit platform launched to support the 2022 FIFA World Cup. The word means "come" in Arabic, reflecting the card's original role as an invitation credential for international football fans. The platform issues the Hayya Card, a digital credential that served simultaneously as a fan ID and a visa substitute allowing entry into Qatar for eligible visitors during the tournament period.

After the World Cup concluded, the Qatari government retained and repurposed elements of the platform. Its scope, eligibility rules, and available services have evolved significantly since late 2022, and the platform continues to be used in various visitor-entry and resident-linked contexts.

What Hayya is responsible for

During the 2022 FIFA World Cup, the Hayya Card performed several functions at once:

  • Serving as the mandatory fan ID required to enter World Cup stadiums and match-day facilities.
  • Operating as a visa substitute that allowed holders from eligible countries to enter Qatar without a separate tourist visa for the duration of the tournament.
  • Granting access to the free public-transport network and a range of event-related services during the competition period.

After the tournament, the Hayya platform has been used in evolving ways. Depending on the programme active at any given time, it may allow eligible visitors to apply for a specific type of entry permit, link an account to an existing resident's QID, or access certain in-country services and benefits. The eligible nationalities, the type of access granted, and the in-country services available through Hayya have all changed since the World Cup ended. Always verify the current terms on the official portal before relying on Hayya for any travel or residency purpose.

How to use Hayya or check current status

  1. Visit the official Hayya portal at hayya.qa or download the Hayya app from the Apple App Store or Google Play.
  2. Register with your passport details, nationality, and a valid email address.
  3. Check the current eligibility criteria displayed on the portal - these vary by nationality and by the specific programme or entry-permit category active at the time.
  4. Submit the required information and any supporting documents. Processing is typically digital, and approval confirmation is sent to your registered email or displayed in the app.
  5. Present the Hayya Card digitally at the point of entry or at participating venues and services. Confirm whether a printed copy is also acceptable, as requirements have changed with successive updates to the platform.

Because the platform's scope has shifted considerably since the 2022 tournament, it is critical to check the current rules at hayya.qa or through Qatar's official immigration channels before making any travel plans that depend on Hayya-based access.

What expats use Hayya for

Current Qatar residents most commonly encounter the Hayya platform in two ways: when family members or friends visiting from abroad ask whether they can enter Qatar using a Hayya Card instead of applying for a standard tourist visa, and when navigating the broader post-2022 landscape of Qatar's visitor-entry options. Residents whose visitors come from countries that participated in a Hayya-based visit programme should direct them to hayya.qa to check current eligibility, as the nationalities covered and the conditions attached change over time. Residents themselves may occasionally use a Hayya account to link a visitor's credentials to an in-country host, depending on the active programme rules. Given the evolution of the platform since 2022, do not assume the original World Cup entry rules apply to any current visit.

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Frequently asked questions

Is the Hayya Card still valid for entering Qatar after the 2022 World Cup?

The original World Cup-era Hayya Card is no longer active for tournament entry since the event ended. However, the Hayya platform has been repurposed for post-World Cup visitor programmes. Whether your specific Hayya Card or account grants current entry access depends on the programme active at the time of travel. Check hayya.qa for the latest eligibility and entry rules before travelling.

Do I need a Hayya Card or can I apply for a regular tourist visa instead?

For most nationalities visiting Qatar, a standard tourist visa or visa on arrival is the primary route. The Hayya platform may offer an alternative entry path for specific eligibility groups or programmes. Check both the official Qatar visa page and hayya.qa to compare options available to your nationality.

Can Qatar residents sponsor a visitor through Hayya?

Qatar residents can sponsor visitors through the standard sponsorship process via the MOI portal or Metrash. Whether Hayya offers a parallel hosting or linking mechanism depends on the programme currently active on the platform. Confirm the current process at hayya.qa or through MOI's official portal.

Does having a Hayya account replace the need for a QID as a Qatar resident?

No. The Hayya Card is a visitor and fan credential and does not substitute for the Qatar ID (QID), which is the mandatory identity and residence document for all expatriate residents. Residents must maintain a valid QID through the standard MOI process regardless of any Hayya account.

How do I update or deactivate my Hayya account?

Account management, including profile updates and account deactivation, is done through the Hayya app or portal at hayya.qa. If you experience issues, contact the support channel listed on the official portal, as the team and process may change with platform updates.

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