At a glance
- Network
- NPRA
- Country
- Bahrain
- City
- Manama
- Area
- Sanabis-Hoora Belt
- Service categories
- 5
- Fee items listed
- 12
- Working days
- 7 days/week
- Last verified
- 2026-06-17
About this centre
The Nationality, Passports and Residence Affairs (NPRA) office in Manama is the head office of the General Directorate within the Ministry of Interior responsible for travel documents, visit visas, residence permits for non-labour-market categories, and certain nationality matters. The counter handles Bahraini passport issuance and renewal for adults and children; entry permits and visit visas for non-GCC visitors; residence permits for the direct family of resident expatriates — parents, adult children above 24, and certain extended family who do not qualify under LMRA dependant rules; the residence sticker that finishes a non-labour residence; visa-extension requests; eVisa support cases; and updates to passport data on the NPRA file when a foreign passport is renewed. The Manama office is also where appeals against NPRA decisions are filed, where lost-passport reports are converted into emergency travel documents, and where the special-passport pathway (for senior officials and authorised representatives) is processed in person.
NPRA Manama is in the Sanabis-Hoora belt of central Manama, near the Ministry of Interior complex, eight minutes by car from Bab Al Bahrain and fifteen from Bahrain International Airport. Drivers from the airport take Shaikh Khalifa bin Salman Highway to the central Manama exits and follow the NPRA / MOI signage; from Seef the route via Al Fateh Avenue takes seven minutes off-peak. Paid public parking on Road 1802 and the surrounding streets fills quickly from 08:30; the office's own lot is reserved for staff. Avenues Mall, a five-minute drive away, is the most workable overflow. A taxi from central Manama costs BHD 2-3, from Juffair BHD 3-4, and from the airport BHD 5-7. Bus routes 11 and 12 stop on the main road, and ride-hailing apps drop directly at the gate.
Services span several floors. The ground floor handles passport collection and routine visit-visa intake — typical visit-visa filing runs forty-five minutes including biometrics where required, and a visit-visa extension is usually processed within an hour. The first floor handles Bahraini passport issuance and renewal — newborn first passports are a thirty-minute case, adult renewals are twenty minutes. The second floor handles residence permits for direct family above the LMRA dependant scope, including the BHD 60 per year fee; processing time is one working day for clean files. The appeals and special-passport desk is on the third floor by referral only. The cashier on the ground floor takes Benefit Pay and small cash and prints receipts directly into the NPRA system, so the residence sticker is generated by the next working day in normal cases.
Doors open at 07:00 Sunday to Thursday — earlier than other government offices — and close at 14:00. Peak hours are 07:30-09:30 when PROs queue ahead of the workday, and 12:30-14:00 in the final-hour rush. The 10:30-12:00 window is the quietest. During Ramadan hours shift to roughly 08:30-13:30. On arrival, present your CPR at the security gate, declare the service category, collect a visitor badge, then take a token from the relevant floor's kiosk. Each floor runs its own queue rather than a building-wide one. Bring printed copies of any prior NPRA reference number, application form or supporting letter; the counter does not always pull originals from the central system, particularly for files older than two years.
Common reasons a Manama visit doesn't progress include arriving without a Bahrain.bh OTP-enabled Bahraini mobile number (most counters require OTP confirmation), missing the original attested marriage or birth certificate for family residence cases, presenting a foreign passport not yet updated on the NPRA file (NPRA must see and scan the new passport before any sticker transfer), arriving without the sponsor in person where the sponsor's identity verification is required, and submitting visit-visa applications without proof of accommodation and return-ticket details. On-the-spot fixes: the in-building Bahrain.bh kiosk on the ground floor handles eKey resets in five minutes; a notary service on the next block can sometimes certify a missing translation within the morning; the cashier accepts Benefit Pay to clear small NPRA charges immediately.
Use NPRA Manama as your default for any non-LMRA immigration matter: visit visas for parents, residence for direct family members above 24, Bahraini passport renewal, lost-passport reports, and appeals. Switch to NPRA Muharraq if you live east of the causeway or specifically need the Security Complex services (where certain visa categories are routed). For most visit-visa applications the bahrain.bh eVisa portal is faster and avoids the queue entirely; NPRA Manama is the channel for cases the eVisa system flags for in-person verification, special-passport requests, complex family files, and any appeal. The NPRA call centre on 17077077 operates extended hours and can pre-clear most queries before you commit to a visit.
Services offered
28 individual services across 5 categories.
Bahraini Passports
- •First passport for newborn Bahrainis
- •Adult passport renewal
- •Lost-passport report and emergency travel document
- •Damaged-passport replacement
- •Children's passport (under 18)
- •Special-passport issuance
Visit Visas
- •Tourist visit visa filing
- •Family visit visa for parents and adult children
- •Business visit visa
- •Visa extension (7 days, 30 days)
- •Status change support inside Bahrain
- •eVisa case escalations
Residence Permits — Direct Family
- •Residence for parents of expatriate residents
- •Residence for adult children above 24
- •Student residence permits
- •Resident sticker transfer to new passport
- •Renewal of direct-family residence
- •Cancellation and exit clearance
Updates & Maintenance
- •Passport-data update on NPRA file after foreign renewal
- •Address update affecting residence file
- •Name change after marriage on Bahraini passport
- •Profession update
- •Mobile number registration on NPRA file
Appeals & Special Cases
- •Appeals against NPRA decisions
- •Special-passport pathway
- •Authorised-representative cases
- •Complex family-file mediation
- •Visa-ban verification and lifting (where eligible)
Fees
Government fees current to 2026-06-17. Payments at the centre go through the relevant ministry portal (SADAD, Sahel, Metrash, eKey, UAE PASS or ICP wallet depending on country).
| Service | Fee | Notes |
|---|---|---|
| Bahraini passport (10 years) | BHD 20 | Adults; reduced for under-18s. |
| Bahraini passport (children under 18) | BHD 10 | Per 5-year passport. |
| Lost-passport report and replacement | BHD 100 | Penalty plus new passport fee. |
| Visit visa (single entry) | BHD 9 | Plus eVisa portal admin. |
| Visit visa (multiple entry) | BHD 33 | Subject to nationality eligibility. |
| Family visit visa (parents) | BHD 22 | Per applicant; conditions apply. |
| Visa extension (7 days) | BHD 10 | Single extension; subject to eligibility. |
| Visa extension (30 days) | BHD 30 | Single 30-day extension. |
| Residence permit — direct family (annual) | BHD 60 per year | Parents and adult children above 24. |
| Student residence permit (issuance) | BHD 60 | Plus BHD 5 admin. |
| Sticker transfer to new passport | BHD 5 | Required when foreign passport renewed mid-residence. |
| Special-passport processing | Variable | Set by ministerial decision; no public schedule. |
Documents to bring
Bring originals AND coloured photocopies. Most files are rejected at counter for a missing single page.
- ✓Original passport, valid at least six months
- ✓Original CPR card of the applicant and sponsor
- ✓Original Bahraini family book (for Bahraini passport files)
- ✓Sponsor's salary certificate showing eligibility for family residence
- ✓Tenancy contract registered on the Bahrain tenancy registry
- ✓Attested marriage certificate (for spouse and parent residence files)
- ✓Attested birth certificates (for child residence files)
- ✓Proof of accommodation and return ticket (for visit visa)
- ✓Authorisation letter or notarised POA where a representative is attending
- ✓Bahraini mobile number active on Bahrain.bh for OTP verification
How to get there
Address
Road 1802, Building 4, Block 318, P.O. Box 331, Manama, Kingdom of Bahrain
شؤون الجنسية والجوازات والإقامة، طريق 1802، مبنى 4، مجمع 318، المنامة، مملكة البحرين
Open in Google Maps →Nearby landmarks
Ministry of Interior complex · Avenues Mall · Salmaniya Medical Complex · Sheikh Khalifa Highway · Adliya district
Public transport
Bus routes 11 and 12 stop on the main road. Taxi BHD 2-3 from central Manama, BHD 5-7 from the airport.
Parking
Paid public parking on Road 1802; fills by 08:30. Avenues Mall (5 minutes) is the practical overflow.
Hours & best time to visit
Weekly schedule
| Sunday | 07:00-14:00 |
| Monday | 07:00-14:00 |
| Tuesday | 07:00-14:00 |
| Wednesday | 07:00-14:00 |
| Thursday | 07:00-14:00 |
| Friday | Closed |
| Saturday | Closed |
Tips
- ⏱ Typical wait: 30-60 minutes off-peak, 90 minutes early-morning peak
- 📅 Ramadan and public holidays shorten hours.
- 🌅 Arrive within the first hour for shortest queues.
- 📞 Call ahead for service-specific availability.
Common mistakes to avoid
Wathim sees these failures repeatedly at NPRA centres. Catching them before you turn up saves a return trip.
- !Visit-visa applications without proof of accommodation and return ticket are returned at the intake desk.
- !Foreign passport renewed mid-residence must be scanned at NPRA before the sticker transfer; the system blocks any unrelated transaction until the file matches.
- !Sponsor's salary certificate below the income threshold for family residence (typically BHD 400 plus, varies by category) results in the application being declined.
- !Tenancy contract not on the Bahrain tenancy registry blocks both family-residence and student-residence files.
- !Attested marriage and birth certificates from the home country must be legalised by MOFA in Bahrain — home-country attestation alone is insufficient.
- !Lost-passport replacement requires a police report from the area where the loss occurred plus the BHD 100 penalty.
- !Bahrain.bh eKey expired or never activated blocks the OTP confirmation many counters require; reset at the in-building kiosk first.
- !Visa-extension applications filed after the visa expires are penalised with overstay fines from day one and may need to be processed at an airport exit rather than the counter.
- !Appeals beyond the 30-day statutory deadline from notification are dismissed without substantive review.
- !Foreign POAs require MOFA legalisation in Bahrain; home-country notarisation alone is not accepted.
Frequently asked questions
For straightforward visit visas, visa extensions, and status checks on a residence file, the bahrain.bh eVisa portal and the NPRA online services on bahrain.bh are faster and avoid the queue. NPRA Manama is the right channel for Bahraini passport issuance and renewal where the new passport must be physically printed, for lost-passport reports and emergency travel documents, for residence permits for direct family above 24 with original documents, for appeals against NPRA decisions, and for special-passport cases. The eVisa portal handles 80% of visit-visa cases without any counter contact; reserve the in-person visit for the harder 20%.
No. NPRA Manama operates Sunday to Thursday from 07:00 to 14:00. Friday and Saturday are fully closed, including the cashier and the passport-printing desk. The eVisa portal and bahrain.bh remain available 24/7 for online transactions, but no counter-bound process can be progressed at the weekend. If your visa or residence expires on a Friday or Saturday, file the renewal or extension online by Thursday because overstay fines start from day one of expiry regardless of weekend, and overstay cases above a threshold escalate to a ban.
Counters do not formally close for individual prayer times during normal months — officers rotate. During Ramadan, hours shift to about 08:30-13:30 and individual counters may pause briefly for Dhuhr if only one officer is on duty. The cashier on the ground floor reconciles around 13:00 in Ramadan and closes 30 minutes earlier than the counter; complete payments before that window. Tokens issued before any short pause remain valid — do not re-take. The digital display shows live numbers in Arabic and English and resumes within minutes.
Bring the original CPR of the applicant and the original passport (or family book for Bahrainis). Sponsors filing residence for direct family must bring their original CPR, the sponsorship-evidencing documents (marriage and birth certificates with MOFA legalisation), and a salary certificate or employment letter. Representatives attending on someone else's behalf need a notarised POA from a Bahraini notary; foreign POAs need MOFA legalisation first. Photocopies are not accepted in place of originals because counter officers physically scan the documents into the NPRA system.
An expired visit visa accrues overstay fines from day one — typically BHD 5 per day for the first month, escalating thereafter. NPRA Manama can process the extension or exit clearance and collect the overstay; the cashier accepts payment by Benefit Pay or cash. Expired residence for direct family must be renewed before the 30-day grace window; after that the residence is cancelled and a fresh application (with full documents) is required. Bahraini passports expired by any period are renewed without penalty, but you cannot travel until the new one is issued — emergency travel documents are available for urgent cases.
Bahraini passports cost BHD 20 for adults (10 years) and BHD 10 for under-18s (5 years). Lost-passport replacement adds a BHD 100 penalty. Visit visas range from BHD 9 single-entry to BHD 33 multi-entry, with family visit visas at BHD 22 per applicant. Visa extensions are BHD 10 for 7 days or BHD 30 for 30 days. Residence permits for direct family above 24 are BHD 60 per year. Sticker transfer to a new passport is BHD 5. Most fees are settled at the ground-floor cashier with Benefit Pay accepted.
For direct-family residence (parents and adult children), the sponsor must attend in person at first issuance because identity and income verification is statutory. Renewals can be filed by a notarised representative once the sponsor relationship is established on the NPRA file. For visit visas, the sponsor does not need to attend if the application is filed via the eVisa portal; for in-person filing the sponsor's CPR and a brief invitation letter are usually sufficient. Bahraini passport renewals require the citizen to attend personally; representatives are not accepted for the biometric step.
The residence sticker is affixed to the passport, so by definition it must be collected in person — Bahrain Post does not handle passports. Once NPRA approves the residence, the file is queued for printing and the sticker is affixed at the ground-floor collection desk within one working day for clean cases. An SMS notification confirms the sticker is ready. The CPR card that follows (for direct-family residents who become eligible) is issued separately by iGA and can be Post-delivered. Sponsors picking up on a dependant's behalf need a notarised POA.
Yes for many family residences. LMRA handles work permits and labour-market dependants (spouse, children under 24 of the worker). NPRA handles immigration outside the labour scope: parents, adult children above 24, visit visas, Bahraini passports, and certain residences. iGA produces the CPR card that follows either LMRA or NPRA approval. A typical family residence for parents flows NPRA first (residence sticker), then iGA (CPR card). A spouse residence flows LMRA first (dependant permit), then iGA. Customers frequently confuse the routes; reception will redirect at any of the three.
Through bahrain.bh and the NPRA eServices portal you can file most visit visa applications, file family visit visas, request visa extensions, check the status of a pending residence file, file an address update affecting the residence record, request a sticker-transfer pre-approval, and report a lost passport (with the formal collection still in person). The eVisa system at evisa.gov.bh is the canonical online channel and handles the majority of cases automatically. Reserve the in-person NPRA visit for Bahraini passport printing, lost-passport collection of the replacement, complex family residences, and appeals.
Yes. Counter officers at NPRA Manama work in Arabic and English, and signage, kiosks and digital displays are bilingual. Many staff also speak Hindi, Urdu, Malayalam and Tagalog because of the customer demographic. Documents must be in Arabic or English; certified translations from any other language are required and can be commissioned from an NPRA-listed translation office, several of which sit within walking distance. The 17077077 call centre is bilingual and can answer most queries before you commit to a visit.
Hours shift to about 08:30-13:30. The first hour is the busiest because the shortened day pushes overnight backlog into the morning. The 11:30-13:00 window is the calmest and the best slot for a sole visitor. The cashier closes about 13:00, thirty minutes before the counters, so settle payments before that. Avoid the last 20 minutes because tokens issued late are not always called. The Ramadan schedule is published on npra.gov.bh and at the entrance about a week before the month begins; eVisa and bahrain.bh remain 24/7.
GCC nationals do not need NPRA residence or visit visas because GCC nationals travel and reside in Bahrain on their national IDs without immigration formalities. However, GCC nationals sponsoring non-GCC family members through residence rules may attend NPRA Manama for those family files. GCC-national parents joining their non-GCC-national children in Bahrain follow the standard NPRA family-residence route. Bahraini passport services obviously do not apply to other GCC nationals. The reception desk routes GCC visitors to the correct counter when the case is mixed-nationality.
Paid public parking on Road 1802 and the surrounding streets fills from 08:30, and the early-morning 07:00-08:30 window is the easiest. The NPRA on-site lot is reserved for staff. Avenues Mall, a five-minute drive north on Sheikh Khalifa Highway, offers free parking for the first hour and is the practical overflow for visits longer than an hour. Ride-hailing drop-off at the NPRA gate is the lowest-friction option, particularly because the morning queue often spills onto the pavement. Bus routes 11 and 12 stop within five minutes' walk on the main highway.