GCC Government Service Centres Directory
106 verified Amer, Tas'heel, ICP, TAMM, Tasjeel, Tadbeer, Jawazat, Maktab Amal, MOI Qatar, MADLSA, LMRA, iGA, NPRA, Sanad, ROP, PACI, MOI Kuwait and PAM service points across the six GCC states. Every entry includes the address, working hours, fees, documents required, services offered and the portals each centre files through.
What this directory covers
A GCC service centre is a government-licensed branch that processes residence permits, national identity cards, work permits, traffic fines, vehicle registration, attestation and family-sponsorship paperwork on behalf of the relevant ministry. Each centre is tied to a digital portal (Absher, Qiwa, ICP, Metrash2, bahrain.bh, ROP eServices or Sahel) but handles the steps the portal refuses: biometrics, name corrections, newborn registration, lost-card replacement, contested fines and sponsor disputes.
Wathim documents every centre with the seven facts a user actually searches for: exact address, working hours (including Ramadan adjustments), phone, fees with current local-currency amounts, documents to bring, common rejection reasons and the sibling centre to use if this one is full or closed. Each page also cross-links to the related government portal, the relevant service guide and the labour or interior ministry that operates the network.
Browse by network
Each GCC ministry operates its own service-centre network. Pick the network that matches your service: residence and Emirates ID go through ICP or Amer; work permits go through Tas'heel, Qiwa or LMRA; vehicles through Tasjeel or TAMM; domestic workers through Tadbeer.
Tas'heel
10 centresMOHRE labour cards, contract authentication, Tawjeeh sessions and end-of-service settlement.
ICP Customer Happiness
9 centresFederal Emirates ID, residence visas for Abu Dhabi and the northern emirates.
Jawazat
9 centresIqama, residence permits, exit-and-re-entry, final exit and family residence under MOI.
Tadbeer
8 centresMOHRE-authorised domestic-worker (housemaid, driver, cook, nanny) recruitment and contracts.
TAMM
8 centresMulkiya vehicle registration, Tawtheeq tenancy, DED trade licences and Darb tolls.
Tasjeel
8 centresRTA vehicle registration, mulkiya renewal, inspection, ownership transfer and export NOC.
Tas-heel Saudi
8 centresMaktab Amal labour offices: Qiwa work permits, Mudad WPS, Saudisation and contracts.
Amer
5 centresGDRFA Dubai residence visas, Emirates ID, family sponsorship and golden-visa work.
MOI Qatar Service Center
5 centresQatar MOI residence, QID, Hayya and exit-permit cases.
LMRA
4 centresLMRA work permits, employer files and Bahrain residence linked to labour.
ROP
4 centresRoyal Oman Police: residence, traffic, visit visas and Resident Card services.
Sanad
4 centresSanad service centres for general government services, residence, business and PCC.
MADLSA Qatar
3 centresMinistry of Labour work permits, contract authentication, end-of-service disputes.
MOI Kuwait
3 centresKuwait MOI residence directorates: Article 18/22 residence and traffic.
PACI
3 centresPublic Authority for Civil Information: Civil ID, biometrics and address updates.
RAK Government
2 centresiGA
2 centresiGA CPR (Central Population Registry) cards and eGovernment services.
NPRA
2 centresNationality, Passports and Residence Affairs for family visas and passport services.
MoMP
2 centresPAM
2 centresPublic Authority for Manpower: work permits, transfers, sponsorship disputes.
Ajman Government Services
1 centreFujairah Police Services
1 centreSharjah eServices
1 centreSharjah Police Services
1 centreTawjeeh
1 centreBrowse by country
Most-visited centres across the GCC
Flagship locations for each major network. Each page lists hours, fees, the services that branch handles and which sibling centre to use if it is busy.
AmerAmer-licensed GDRFA typing and residence visa services inside Al Barsha Mall, on the doorstep of Mall of the Emirates.
Tas'heelMOHRE typing for Mussafah industrial employers and contracting PROs.
ICP Customer HappinessThe flagship ICP customer happiness centre next to Al Forsan in Khalifa City, handling Emirates ID, federal residence visas and biometric enrolment for Abu Dhabi emirate.
TAMMThe flagship TAMM customer service centre on Ar Ritaj Street, sitting inside the Abu Dhabi Department of Economic Development headquarters in Al Danah and handling the full 700-service Abu Dhabi government catalogue in person.
JawazatThe flagship General Directorate of Passports office for Riyadh, handling Iqama escalations, exit-re-entry permits and final-exit cases at King Fahd Branch Road.
MOI Qatar Service CenterMOI's Nationality and Travel Documents headquarters at Wadi Al Banat handling residence permits, QID, exit permits and Hayya escalations for the whole of Qatar.
LMRALMRA's main customer-services branch at Mina Salman, handling commercial and domestic work permits plus biometric enrolment for the whole northern governorate.
SanadLicensed Sanad service centre in Al Khuwair handling municipal, ROP, MoL and MoCIIP transactions for Muscat residents and businesses.
PACIThe flagship Civil ID counter for Kuwait - where every resident's biometric record begins.
Frequently asked questions about GCC service centres
Wathim's directory currently lists 106 verified government service centres across the six GCC states: 55 in the UAE, 17 in Saudi Arabia, 10 in Oman, 8 each in Qatar, Bahrain and Kuwait. Each entry covers a real branch with a verified address, working hours, phone, fees, services offered and the digital portals it files through. The number grows as we research and validate additional locations across the bloc.
Amer centres handle Dubai residence visas, family sponsorship and Emirates ID files for GDRFA Dubai. Tas'heel centres handle work permits, contract authentication and labour services for MOHRE. ICP customer happiness centres handle federal residence visas (Abu Dhabi and northern emirates) and Emirates ID under the Federal Authority for Identity and Citizenship. A Dubai work visa typically needs an Amer centre for residence and a Tas'heel for the labour card; an Abu Dhabi case goes through ICP and Tas'heel.
Saudi Jawazat (passport offices) handle Iqama issuance, renewal, exit and re-entry visas, final exit and family residence under the Ministry of Interior. Maktab Amal (Saudi Tas-heel) labour offices handle work permits, Qiwa contract authentication, Mudad wage protection and Saudisation Nitaqat disputes under the Ministry of Human Resources. If your problem is the residence card or visa stamp, go to Jawazat; if it is your work permit, salary or sponsor transfer, go to the labour office.
Policy varies sharply by network. Most UAE Amer, Tas'heel, ICP and TAMM centres accept walk-ins during quiet hours but get long queues at lunchtime; many also offer optional appointments through UAE PASS or the respective ministry app. Saudi Jawazat and Maktab Amal require Absher or Qiwa appointments for most personal files. Qatar MOI centres require Metrash appointments for most categories. Bahrain LMRA, iGA and NPRA take walk-ins. Oman Sanad and ROP accept walk-ins. Kuwait PACI requires Sahel appointment for biometrics.
At minimum carry the original passport, the current residence card or Iqama, a coloured passport-style photograph on a white background (4 by 6 cm in the UAE; size varies elsewhere), and the application reference number from the portal that originated the file. For Emirates ID, Iqama, QID, CPR, Resident Card or Civil ID work add a copy of the labour contract and the latest payslip or salary certificate. Always bring the sponsor's authorisation in Saudi Arabia and Kuwait for non-routine changes.
UAE centres mostly close Friday morning and reopen Friday afternoon or follow a Saturday-to-Thursday schedule with Friday off. Saudi Jawazat and Tas-heel close Friday and reopen Sunday, with Saturday operations on some satellite branches. Qatar MOI centres run Sunday to Thursday with reduced Friday hours at some locations. Bahrain runs Sunday to Thursday at most centres. Oman Sanad and ROP run Sunday to Thursday. Kuwait runs Sunday to Thursday. Always confirm Ramadan and public holiday adjustments before travelling.
GCC service centres are designed for residents and citizens, not tourists. Visit-visa overstay, transit-visa extensions and tourist refunds are handled at airport immigration counters or designated tourist-help desks, not at Amer, Jawazat, MOI or ICP centres. Tourist-relevant centres do exist (Hayya centres in Qatar, ICP visit-visa extension counters in the UAE) but those are signposted separately; the main service-centre network is for residence-permit holders and sponsor-side work.
Use the app for clean renewals where the file is current, the photo is portal-quality, and you can complete biometrics from your phone. Use a physical service centre when the file has a flag the portal refuses to process, an Arabic-name correction needs human review, a newborn or first-time biometric capture is required, an attested document needs to be uploaded manually, or the renewal crossed a grace period and needs a fine reconciled on the spot. Centres usually solve problems that apps refuse.
UAE work permits go through MOHRE Tas'heel centres. Saudi work permits go through Maktab Amal labour offices via Qiwa. Qatar work permits go through MADLSA service centres. Bahrain work permits go through LMRA service centres. Oman work permits go through the Ministry of Labour offices linked to ROP residence. Kuwait work permits under Article 18 go through PAM (Public Authority for Manpower) service centres.
Saudi Jawazat mall kiosks (Sahara Mall Riyadh, Tahlia Mall Jeddah and others) handle quick renewals, replacement card prints and basic dependant updates through Absher integration. Anything requiring fingerprints, sponsor authorisation, exit-and-re-entry approval for non-standard cases, or huroob (absconding) dispute resolution must go to a full Jawazat office. The mall kiosks are useful for clean renewals but not for problem cases.
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