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uae flagRAK GovernmentRas Al Khaimah · Al NakheelUpdated 2026-06-17

RAKEZ Business Zone Headquarters - Al Nakheel

The flagship Ras Al Khaimah Economic Zone headquarters at Al Nakheel for free-zone business licences, visas and investor services.

📍
Address
RAKEZ Business Zone, Sheikh Mohammed Bin Salem Road, Al Nakheel, Ras Al Khaimah, United Arab Emirates
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Hours
Monday: 07:30-15:30
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Appointment
Walk-ins OK
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At a glance

Network
RAK Government
Country
United Arab Emirates
City
Ras Al Khaimah
Area
Al Nakheel
Service categories
5
Fee items listed
12
Working days
7 days/week
Last verified
2026-06-17

About this centre

RAKEZ Business Zone Headquarters at Al Nakheel is the consolidated home of the Ras Al Khaimah Economic Zone, formed in 2017 through the merger of RAK Free Trade Zone and RAK Investment Authority. The compound houses every counter an investor needs to set up, scale, renew or close a free-zone business: trade-licence issuance and renewal across commercial, industrial, professional, educational and media activities, share-transfer notarisation, Memorandum of Association attestation by the on-site RAKEZ notary, entry permits and residence visas for investors and staff, and labour cards filed against the RAKEZ establishment immigration card. Licences issued here grant 100 per cent foreign ownership, full repatriation of profits, and exemption from corporate tax on qualifying income under the Ministry of Finance tax decree.

Al Nakheel sits in central Ras Al Khaimah, 12 minutes from RAK International Airport and 70 minutes from Dubai International Airport via E311 and Emirates Road. The headquarters complex is on Sheikh Mohammed Bin Salem Road and is signposted from both the airport road and from Al Hamra Highway. The compound includes the investor lounge, the customer happiness reception, the visa-and-amer counter, the business-set-up advisory wing, the on-site Notary Public, a branch of Mashreq Bank for fee payment, and a Costa Coffee outlet for waiting clients. Free shaded parking is available on three sides of the building with over 600 bays.

Typical customers are first-time entrepreneurs collecting initial-approval certificates, established licensees renewing their commercial activities for another year, manufacturers operating from RAKEZ Industrial Zone amending production capacity on their licence, holding companies updating board members on the company register, and PROs collecting batches of staff visas under company immigration files. The Investor Aftercare wing handles dispute mediation, ownership audits, and the structured exit and de-registration of companies that have ceased operations. RAKEZ also operates a satellite Dubai office in JLT and a regional desk in Mumbai, but Al Nakheel remains the only counter authorised to issue physical original licence documents.

A standard licence renewal takes 25-45 minutes; new licence issuance is typically completed in 1-3 working days once initial approval and Memorandum signing are done. The 11:00-13:00 window is the calmest for individual investors and most counter staff are still fresh enough to handle complex case files.

Peak windows are 07:30-10:00 Sunday and Monday as PROs file batches at the start of the working week, and 13:00-15:00 Thursday as files clear before the Friday-Saturday weekend. RAKEZ follows a Sunday-Thursday roster with Friday and Saturday fully closed, distinct from Dubai's mainland Monday-Friday calendar. Ramadan hours condense to 09:00-14:00 Sunday-Thursday with the Notary reducing from three desks to two; ticket dispensing stops 30 minutes before Iftar. The first three working days after Eid Al Fitr are 40 per cent busier as licences expiring during the closure cluster, and August is a quiet month because Indian and European investors typically defer filings to September. Industrial-licence inspections by RAKEZ engineering teams take 3-5 working days outside Ramadan and 7-10 days inside it.

When Al Nakheel is at capacity, the RAKEZ Customer Service Desk at the Dubai JLT satellite office (Cluster I, JLT) handles renewals, amendments and visa stamping for clients already registered, though new licence issuance and Memorandum signing still require an Al Nakheel visit. The RAKEZ360 client portal at rakez360.com authenticated via UAE PASS handles the full digital catalogue including renewals, visa quota top-ups, certificate downloads and aftercare ticketing without any branch visit. For investors comparing free zones, IFZA in Dubai operates the closest tier of similarly priced general-purpose free-zone licences; nearby alternatives include Ajman Free Zone, Umm Al Quwain Free Trade Zone, Hamriyah and SAIF Zone in Sharjah, and the federal Invest Easy mainland portal for those who decide an SEDD mainland licence is a better fit. For employee visa stamping the federal ICP app handles Emirates ID renewals against RAKEZ establishment files.

Services offered

28 individual services across 5 categories.

Business Licences

  • New commercial licence issuance
  • Industrial licence issuance and renewal
  • Professional and consultancy licence
  • Educational and media licence
  • Trade name reservation
  • Activity addition and amendment

Company Affairs

  • Free zone company (FZ-LLC) formation
  • Branch of foreign company registration
  • Shareholder amendments and share transfer
  • Memorandum of Association notarisation
  • Power of attorney attestation
  • Company de-registration

Visa and Immigration

  • Investor residence visa
  • Employee residence visa
  • Family sponsorship for licence holders
  • Entry permit and visa stamping
  • Labour card issuance
  • Establishment immigration card renewal

Investor Aftercare

  • Dispute mediation
  • Compliance audits
  • Bank account introduction
  • Customs code registration
  • Facility leasing across RAKEZ zones

Facility and Lease

  • Flexi-desk leasing
  • Executive office leasing
  • Warehouse and industrial plot leasing
  • Worker accommodation in RAKEZ residential cluster
  • Lease assignment and exit

Fees

Government fees current to 2026-06-17. Payments at the centre go through the relevant ministry portal (SADAD, Sahel, Metrash, eKey, UAE PASS or ICP wallet depending on country).

ServiceFeeNotes
Commercial licence (Business Zone, one activity)AED 5,750Includes establishment card and one visa quota; renewal at same rate.
Industrial licenceAED 11,000Plus land or warehouse lease at AED 25-45 per sq ft depending on zone.
Investor residence visa (3 years)AED 3,300Includes Emirates ID, medical, change of status if applicable.
Employee residence visa (2 years)AED 2,750Per employee, includes labour card and Emirates ID.
Memorandum of Association notarisationAED 1,500On-site RAKEZ Notary; includes initial drafting review.
Trade-name reservationAED 1,100Includes initial approval; valid for 90 days.
Establishment immigration cardAED 1,200Annual; required before any visa stamping.
Flexi-desk annual leaseAED 12,000Includes 1-2 visa quotas and shared meeting-room access.
Executive office (12 sqm)AED 35,000Includes 4 visa quotas, fitted furniture and 24/7 access.
Activity addition (per activity)AED 500Plus sector-specific regulator fees where applicable.
Power of attorney attestationAED 400Specific POA; general POA AED 600.
Company de-registrationAED 2,000Plus 45-day public-notice publication.

Documents to bring

Bring originals AND coloured photocopies. Most files are rejected at counter for a missing single page.

  • Original passport of every shareholder, manager and director
  • Coloured passport-size photograph on white background
  • Curriculum vitae of shareholders for the business set-up advisor
  • Bank reference letter (for branch of foreign company)
  • Notarised Memorandum of Association or parent-company resolution
  • No-objection letter from current UAE sponsor (if shareholder is a resident)
  • Lease agreement for office or warehouse within RAKEZ zones
  • Original Emirates ID for resident shareholders
  • Power of attorney (if shareholder is not signing in person)
  • Initial approval certificate issued by RAKEZ

How to get there

Address

RAKEZ Business Zone, Sheikh Mohammed Bin Salem Road, Al Nakheel, Ras Al Khaimah, United Arab Emirates

منطقة رأس الخيمة الاقتصادية، شارع الشيخ محمد بن سالم، النخيل، رأس الخيمة

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Nearby landmarks

RAK International Airport (12 minutes by car) · Al Hamra Village and Marina (20 minutes) · Manar Mall (10 minutes) · RAK Mall (8 minutes) · Sheikh Mohammed Bin Salem Road (E11 connection)

Public transport

RAK Transport Authority bus route 1 stops on Sheikh Mohammed Bin Salem Road; taxis available from RAK Airport and Manar Mall ranks

Parking

Free shaded surface parking with over 600 bays on three sides of the building; valet on request for VIP clients

Hours & best time to visit

Weekly schedule

Monday07:30-15:30
Tuesday07:30-15:30
Wednesday07:30-15:30
Thursday07:30-15:30
FridayClosed
SaturdayClosed
Sunday07:30-15:30

Tips

  • ⏱ Typical wait: 30-60 minutes between 07:30 and 10:00; 10-20 minutes between 11:00 and 13:00
  • 📅 Ramadan and public holidays shorten hours.
  • 🌅 Arrive within the first hour for shortest queues.
  • 📞 Call ahead for service-specific availability.

Common mistakes to avoid

Wathim sees these failures repeatedly at RAK Government centres. Catching them before you turn up saves a return trip.

  • !Filing a name reservation without first checking the Ministry of Economy national reservation database for conflicts
  • !Assuming RAKEZ licences allow direct mainland UAE trading - they require a mainland distributor for onshore sales
  • !Bringing only scanned passport copies - the Notary insists on originals for Memorandum signing
  • !Underestimating warehouse lease deposits - typically 5 per cent of annual rent payable upfront
  • !Confusing RAKEZ with RAK ICC offshore companies, which are issued by a separate registrar with different rules
  • !Filing visa quota requests without securing the workspace lease first - the system blocks until lease is registered
  • !Underestimating Memorandum notarisation slots during Ramadan - Notary capacity drops from three desks to two
  • !Filing customs code without an approved warehouse lease - the customs file cannot be opened on a flexi-desk lease
  • !Forgetting that the establishment immigration card must be renewed annually before any visa stamping
  • !Assuming free-zone profits are automatically tax-exempt - qualifying-income tests under the federal corporate-tax law must be met each year

Frequently asked questions

The headline AED 5,750 RAKEZ commercial licence in the Business Zone covers a single business activity, the establishment card, one visa quota and the trade name reservation - it is the entry-level Business Zone package and the most popular SME licence in RAKEZ. The full first-year landed cost typically reaches AED 18,000-25,000 once you add a flexi-desk lease (AED 12,000/year minimum for visa eligibility), Memorandum notarisation (AED 1,500), establishment immigration card (AED 1,200), one investor visa with Emirates ID and medical (AED 3,300), and customs code if importing (AED 100). Year-two renewal returns to AED 5,750 plus lease renewal. Discounts of 10-25 per cent are sometimes offered for two-year and three-year prepayment, and the dual-licence package (RAKEZ free zone plus RAK DED mainland) is bundled at a discount for investors who need both.

RAKEZ and IFZA (International Free Zone Authority) target similar SME investors but differ on geography, ecosystem and visa quotas. IFZA is based in Dubai Silicon Oasis and benefits from Dubai's banking ecosystem, larger talent pool and quicker bank-account opening (typically 2-4 weeks versus 5-10 weeks for RAKEZ). RAKEZ is cheaper at the entry level (AED 5,750 vs IFZA's roughly AED 12,500 for a comparable consultancy licence), offers integrated industrial-zone access for manufacturers, and is closer to RAK port for re-export trade. IFZA limits a flexi-desk to 1 visa quota; RAKEZ allows 1-2 depending on package. Tax treatment is identical under the federal corporate-tax regime. Investors prioritising Dubai banking, address prestige and fast onboarding lean to IFZA; those prioritising cost, manufacturing access and a denser SME ecosystem lean to RAKEZ. Many investors prototype with RAKEZ and migrate to IFZA or DMCC once cash flow stabilises.

No appointment is required for the customer happiness reception. Walk-ins are served through a queue ticket dispenser during all working hours. For complex matters such as new industrial licence applications, bulk visa onboarding for 50+ staff, or shareholder dispute mediation, RAKEZ Business Set-up Advisors recommend pre-booking through rakez.com or the dedicated relationship manager. Existing licensees can also use the RAKEZ360 client portal to file most renewals without visiting the counter, authenticated via UAE PASS.

Routine commercial and consultancy companies are issued within 1-3 working days from the moment shareholders sign the Memorandum of Association at the on-site Notary. Industrial licences requiring a physical warehouse lease, civil-defence approval and customs registration take 7-14 working days. Educational and media licences require pre-approval from the RAK Ministry of Education or RAKEZ Media Council respectively, which adds 5-10 working days. Most clients complete remote signing through power of attorney and the licence is issued without the shareholder needing to travel to RAK. The fastest set-up on record is one working day for a single-shareholder consultancy with pre-cleared name and digital Memorandum.

Not directly. RAKEZ free-zone licences allow trading within RAKEZ, with other UAE free zones, and internationally without restrictions. For onshore sales to mainland UAE customers, the company must appoint a mainland-licensed distributor or open a mainland branch through the relevant emirate's Department of Economic Development. A common workaround is forming a parallel mainland LLC for onshore sales while keeping the export and free-zone-to-free-zone business under the RAKEZ licence. The corporate-tax treatment differs between the two structures, and RAK DED offers a dual-licence package that mirrors the SEDD route in Sharjah.

Business Zone is the white-collar district at Al Nakheel housing professional, consultancy, trading and head-office activities, with serviced offices, flexi-desks and executive suites starting at AED 12,000 per year. Industrial Zone covers Al Hulaila and Al Ghail with warehouses from 200 square metres upwards and land plots from 2,000 square metres for manufacturing. Industrial licences require a physical warehouse or plot lease and pre-approval of production processes. Both zones operate under the single RAKEZ regulator and share the same visa and Emirates ID infrastructure. Industrial Zone proximity to RAK port and Stevin Rock quarry suits cement, glass and ceramics manufacturers.

Yes for every activity offered through the free zone. There is no requirement for an Emirati partner, sponsor or local services agent. Foreign shareholders may hold 100 per cent of the equity, repatriate profits in full, and retain all intellectual property within the company. The free-zone treatment also includes a five-year corporate-tax holiday on qualifying income under the federal corporate-tax regime introduced in 2023, subject to substance and de-minimis tests verified by the Ministry of Finance. Non-qualifying income (such as mainland UAE sales) is taxed at 9 per cent above AED 375,000 of annual profit.

Visa quotas are tied to workspace size. A flexi-desk includes 1-2 visa quotas, a serviced executive office of 12 square metres includes 4 visas, and a full office of 25 square metres includes 6 visas. Warehouses receive one visa quota per 80 square metres. Additional visas can be purchased subject to a workspace upgrade or by leasing a workspace augmentation contract. Visa stamping, medical fitness and Emirates ID are all processed within the same compound at the on-site visa-and-amer counter.

RAKEZ does not open accounts directly but operates a structured Bank Account Opening service through introductory partnerships with Mashreq, Emirates NBD, RAK Bank, FAB, ADCB and several international banks. The on-site Mashreq desk can complete account opening within 5-10 working days for clients with clear KYC profiles. High-risk activities such as cryptocurrency, gold trading or politically exposed person profiles take 4-8 weeks and require enhanced due diligence. A minimum opening deposit of AED 25,000-50,000 is typical.

RAKEZ HQ operates 09:00-14:00 Sunday to Thursday during Ramadan, with the centre closed Friday and Saturday. The ticket dispenser stops issuing tickets 30 minutes before counter close to allow staff to clear the queue before Iftar. The on-site notary follows the same hours but reduces capacity from three desks to two. Plan to file Memorandum signings during the first half of the morning because Notary slots fill quickly during the holy month.

Yes. Investors holding a RAKEZ licence with paid-up capital of at least AED 2 million and audited financial statements showing operations for at least two years qualify for the ten-year golden visa under the federal investor category. RAKEZ's Investor Aftercare wing prepares the nomination dossier and forwards it to ICP Abu Dhabi for issuance. Specialised talent and outstanding scientist categories are open to RAKEZ employees with the relevant ministry endorsements. The golden visa fee of AED 2,800 plus medical and Emirates ID is paid through the same counter.

Yes provided the licence has no outstanding government dues, no unsettled labour disputes, and no unpaid lease obligations. The de-registration workflow is initiated through the RAKEZ360 portal, requires a board resolution by the shareholders, and includes a 45-day public notice period during which creditors may file claims. Once the notice period expires and the auditor's clearance report is filed, the licence is cancelled and any remaining visa quotas are returned to the establishment file for closure. The cancellation fee is AED 2,000.

RAKEZ free-zone companies have a physical UAE presence, qualify for residence visas, can open standard UAE bank accounts and operate within RAKEZ premises. RAK ICC offshore companies, issued by the separate RAK International Corporate Centre registry, are non-resident vehicles used primarily for international holding, IP licensing and asset protection structures - they cannot lease UAE office space, cannot sponsor UAE residence visas, and most UAE banks decline to open accounts for them without an underlying onshore operating company. Investors often use RAK ICC for upstream holding alongside an operating RAKEZ FZ-LLC for the trading layer. Filing rules, fees and regulator are entirely different.

Yes. Most RAKEZ company formations can be completed remotely through power of attorney executed at a UAE embassy abroad or via the RAKEZ360 e-signing platform launched in 2023. The shareholder mandates a RAKEZ business-set-up advisor or a UAE-resident representative to sign the Memorandum at the on-site Notary on their behalf. Emirates ID biometric capture still requires one in-person visit by the visa holder, but the licence itself, the establishment card and the customs code can all be issued before the shareholder arrives. The RAKEZ Dubai JLT satellite office also accepts pre-launch document handover for clients flying via DXB.

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