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United Arab Emirates Service Centres

Every Amer, Tas'heel, ICP, TAMM, Tasjeel, Tadbeer, Sharjah Police, Ajman, RAKEZ and Fujairah service centre in the UAE with verified addresses, hours, fees and the portals each centre files through.

55
centres
12
networks
9
cities
1482+
services

Government service centres in UAE

The UAE runs the most fragmented service-centre landscape in the GCC. Federal Emirates ID and residence visas (Abu Dhabi and the northern emirates) go through ICP customer happiness centres; Dubai residence visas go through Amer centres licensed by GDRFA Dubai. Labour cards and work permits for all seven emirates go through MOHRE Tas'heel centres. Vehicle registration goes through Tasjeel in Dubai and TAMM in Abu Dhabi. Domestic-worker recruitment goes through Tadbeer centres operated by MOHRE-licensed companies. Each network uses a different portal, a different fee schedule and a different appointment system.

Choosing the right centre is half the work. A Dubai resident applying for an Emirates ID renewal goes to Amer (not ICP). An Abu Dhabi resident on the same task goes to ICP (not Amer). A Sharjah-based PRO authenticating a labour contract goes to Tas'heel (not ICP or Amer). A Dubai motorist renewing a mulkiya goes to Tasjeel (RTA-licensed) while an Abu Dhabi motorist on the same errand goes to TAMM. Get the network wrong and the counter staff will redirect you, sometimes after a full queue wait.

Wathim documents every UAE service centre with the seven facts a user actually needs before turning up: exact address, working hours (including Ramadan adjustments), phone, fees with current AED amounts, documents to bring, common rejection reasons and the sibling centre to use if this one is full or closed. Each centre also lists the related government portal (ICP, GDRFA Dubai, MOHRE, Tadbeer, TAMM), the relevant Wathim service guide and the cross-emirate network it belongs to.

Browse by network

UAE runs 12 distinct service-centre networks across 9 cities. Each network handles a specific ministry's files.

Tas'heel

10 centres

Deira MOHRE typing branch for Hor Al Anz, Naif, and Abu Hail employers.

ICP Customer Happiness

9 centres

Ajman's dedicated ICP customer happiness centre on University Street, Al Jurf, processing Emirates ID and federal residence visas for the emirate.

Tadbeer

8 centres

Maids.cc is the UAE's largest MOHRE-licensed Tadbeer operator, processing domestic worker visas, contracts and live-in placements from the Al Barsha 2 headquarters.

TAMM

8 centres

The Al Ain industrial-zone TAMM centre at Sanaiya serves the city's workshops, garages and logistics yards with Tas'heel labour permits, commercial Mulkiya and industrial trade licences.

Tasjeel

8 centres

ENOC-operated Tasjeel centre at the OTE Complex on Ras Al Khor Road, the main RTA inspection site for imported, modified and heavy vehicles in Dubai.

Amer

5 centres

Dubai's only 24-hour Amer centre, processing GDRFA residence visas, Emirates ID and family sponsorship from a Deira side street behind Abu Baker Al Siddique Metro.

RAK Government

2 centres

The Ras Al Khaimah Courts Department headquarters at Dafan Al Khor housing the Court of First Instance, Court of Appeal and Court of Cassation.

Ajman Government Services

1 centre

The Federal Authority for Identity, Citizenship, Customs and Port Security branch in Al Manama serving Ajman residents and visitors with ICP residence visa and Emirates ID services.

Fujairah Police Services

1 centre

The flagship Fujairah Police traffic, vehicle registration and driving-licence headquarters at Al Hail, serving the east coast emirate and Khor Fakkan corridor.

Sharjah eServices

1 centre

The dedicated SEDD branch for Sharjah industrial trade licences, factory permits and commercial registrations in Industrial Area 18.

Sharjah Police Services

1 centre

The flagship Sharjah Police traffic, vehicle registration and driving-licence headquarters at Al Ramtha, off Sheikh Mohammed Bin Zayed Road.

Tawjeeh

1 centre

MOHRE Tawjeeh labour-law awareness sessions for Sharjah's industrial workforce.

All 55 centres by city

Dubai

21 centres
Amer
Amer 247 Center Deira (Al Khabaisi)
Al Khabaisi, Deira

Dubai's only 24-hour Amer centre, processing GDRFA residence visas, Emirates ID and family sponsorship from a Deira side street behind Abu Baker Al Siddique Metro.

00:00-24:00View →
Amer
Al Barsha Amer Center
Al Barsha

Amer-licensed GDRFA typing and residence visa services inside Al Barsha Mall, on the doorstep of Mall of the Emirates.

07:30-20:00View →
Amer
Al Karama Amer Center (MAF Government Transactions)
Al Karama

GDRFA-authorised Amer typing centre at Rose Building, Al Karama: a long-standing favourite of South Asian families and Bur Dubai SMEs.

08:00-20:00View →
Amer
Al Manara Amer Center
Al Safa, Sheikh Zayed Road

Smart-converted Al Manara Centre on Sheikh Zayed Road: 239 GDRFA, RTA and Dubai Municipality services under one roof.

07:30-20:00View →
Amer
Al Twar Amer Center
Al Twar

GDRFA-run Al Twar Centre on Damascus Street: a full-service Amer counter ten minutes from Deira City Centre.

08:00-20:00View →
Tadbeer
Maids.cc Tadbeer Centre Al Barsha
Al Barsha

Maids.cc is the UAE's largest MOHRE-licensed Tadbeer operator, processing domestic worker visas, contracts and live-in placements from the Al Barsha 2 headquarters.

08:00-22:00View →
Tadbeer
Nabd Emirates Tadbeer Centre Al Khabisi
Al Khabisi

Nabd Emirates Tadbeer Centre on Al Ittihad Road handles domestic worker recruitment, visas and contracts for households across Deira, Garhoud and Dubai Festival City.

08:00-20:00View →
Tadbeer
Excellence Center Tadbeer Al Quoz
Al Quoz

MOHRE-licensed Tadbeer centre in Al Quoz Industrial 3 handling domestic worker recruitment, sponsorship transfers, contract authentication and renewal for Dubai households.

08:00-20:00View →
Tadbeer
Tadbeer Centre Jumeirah Al Wasl
Jumeirah

Tadbeer domestic worker visa, recruitment and renewal services on Al Wasl Road, serving Jumeirah, Umm Suqeim and Al Manara villa households.

08:00-20:00View →
Tadbeer
Habitat Tadbeer Centre Ras Al Khor
Ras Al Khor

Tadbeer recruitment and domestic worker visa services in Ras Al Khor Industrial 2, serving households across Bur Dubai, Mirdif, Nad Al Sheba and Festival City.

08:00-20:00View →
Tas'heel
Abu Hail Tas'heel Centre
Abu Hail

Deira MOHRE typing branch for Hor Al Anz, Naif, and Abu Hail employers.

08:00 - 20:00View →
Tas'heel
Al Karama Tas'heel Centre
Al Karama

Central Dubai MOHRE typing for PROs serving Bur Dubai trading licences.

08:00 - 20:00View →
Tas'heel
Al Qusais Tas'heel Centre
Al Qusais

MOHRE work-permit and labour-contract processing for Dubai's northern industrial belt.

08:00 - 20:00View →
Tasjeel
Tasjeel Al Aweer
Al Aweer

ENOC-operated Tasjeel centre at the OTE Complex on Ras Al Khor Road, the main RTA inspection site for imported, modified and heavy vehicles in Dubai.

07:00-22:00View →
Tasjeel
Tasjeel Al Barsha
Al Quoz

ENOC Tasjeel flagship on Sheikh Zayed Road serving Marina, JLT, Al Barsha and Tecom for RTA vehicle inspection, Mulkiya renewal and ownership transfer.

07:00-22:30View →
Tasjeel
Tasjeel Al Qusais
Al Qusais

RTA-licensed Tasjeel vehicle testing and registration hub on Beirut Street, serving Deira and the northern Dubai industrial belt with extended evening hours.

07:00-22:00View →
Tasjeel
Tasjeel Al Twar
Al Twar

ENOC Tasjeel branch on Al Nahda Road serving Al Twar, Mirdif, Muhaisnah and the Sharjah border catchment for RTA vehicle inspection and registration.

07:00-22:00View →
Tasjeel
Tasjeel Discovery Gardens
Discovery Gardens

ENOC Tasjeel centre at Discovery Gardens serving JBR, Marina, Jumeirah Village and Dubai South for RTA vehicle inspection and Mulkiya renewal.

07:00-22:00View →
Tasjeel
Tasjeel Hatta
Hatta

The only RTA-licensed Tasjeel centre in the Hatta enclave, handling vehicle inspection, Mulkiya renewal and ownership transfer for residents of the eastern mountains.

08:00-16:00View →
Tasjeel
Tasjeel JAFZA Jebel Ali
Jebel Ali

ENOC Tasjeel heavy vehicle and trailer testing hub inside Jebel Ali Free Zone, serving the logistics sector around Mina Jebel Ali port and Jebel Ali Industrial Area.

07:00-16:30View →
Tasjeel
Tasjeel Warsan
Al Warsan

RTA-licensed Tasjeel centre on Al Awir Road serving International City, Warsan and Academic City for vehicle inspection, Mulkiya renewal and ownership transfer.

07:00-22:00View →

Abu Dhabi

11 centres
ICP Customer Happiness
ICP Customer Happiness Centre - Al Jazeera (Al Nahyan)
Al Nahyan

The downtown Abu Dhabi ICP centre on Muroor Road, hosted at Al Jazeera Sports Club for Emirates ID, federal residence visas and biometric fingerprinting.

07:00-17:00View →
ICP Customer Happiness
ICP Customer Happiness Centre - Khalifa City
Khalifa City A

The flagship ICP customer happiness centre next to Al Forsan in Khalifa City, handling Emirates ID, federal residence visas and biometric enrolment for Abu Dhabi emirate.

07:00-17:00View →
ICP Customer Happiness
ICP Customer Happiness Centre - Mussafah
Mussafah Industrial Area

The high-volume ICP biometric centre serving Mussafah's labour camps and industrial workforce, co-located with the Preventive Medicine Centre.

07:00-20:00View →
Tadbeer
Al Wahda Mall Tadbeer Centre
Al Wahda

Tadbeer domestic worker visa and recruitment services on the first floor of Al Wahda Mall, central Abu Dhabi.

08:00-21:00View →
Tadbeer
Yas Tadbeer Centre Mussafah
Mussafah

MOHRE-licensed Tadbeer centre in Mussafah M25 processing housemaid, nanny and driver recruitment for Abu Dhabi households.

08:00-20:00View →
TAMM
TAMM Customer Service Centre Al Danah (DED Headquarters)
Al Danah, Zone 1

The flagship TAMM customer service centre on Ar Ritaj Street, sitting inside the Abu Dhabi Department of Economic Development headquarters in Al Danah and handling the full 700-service Abu Dhabi government catalogue in person.

07:30-15:30View →
TAMM
TAMM Customer Service Centre Al Forsan (Khalifa City)
Al Forsan Village, Khalifa City

The Khalifa City TAMM centre at Forsan Town Square serves the suburban mainland with a community-focused counter for Mulkiya, Tawtheeq and trade licence services.

07:30-15:30View →
TAMM
TAMM Customer Service Centre Al Wahda Mall
Al Wahda, Hazza Bin Zayed Street

The Al Wahda Mall TAMM counter offers daytime and evening access to Abu Dhabi government services in the heart of the city, two minutes from the Al Wahda Metrolink and Hazza Bin Zayed Stadium.

10:00-22:00View →
TAMM
TAMM Customer Service Centre Mussafah
Mussafah Industrial Area

The TAMM industrial-zone centre on 6th Street Mussafah, geared to trade licence work, Tas'heel labour permits and commercial vehicle Mulkiya for the ICAD industrial cluster.

07:30-15:30View →
TAMM
TAMM Customer Service Centre Yas Mall
Yas Island

The mall-based TAMM stand at Yas Mall offers seven-day evening access to Abu Dhabi government services, ideal for residents who cannot reach a daytime centre.

10:00-22:00View →
Tas'heel
Mussafah Tas'heel Centre
Mussafah

MOHRE typing for Mussafah industrial employers and contracting PROs.

08:00 - 20:00View →

Sharjah

7 centres

Ras Al Khaimah

4 centres

Al Ain

3 centres

Frequently asked questions about UAE service centres

Amer centres are operated under licence from GDRFA Dubai and handle Dubai residence visas, family sponsorship and Emirates ID applications for Dubai-issued files only. ICP customer happiness centres are operated by the Federal Authority for Identity, Citizenship, Customs and Port Security and handle Emirates ID, residence visas and family files for Abu Dhabi and the five northern emirates (Sharjah, Ajman, RAK, UAQ and Fujairah). A Dubai expat applying for a residence renewal goes to Amer; an Abu Dhabi expat on the same errand goes to ICP. Filing at the wrong network triggers a counter-side redirect.

Both. The work permit (labour card) is issued by MOHRE through Tas'heel centres; the residence visa is issued by GDRFA Dubai (Amer) or ICP federal (Abu Dhabi and northern emirates). The Tas'heel files the labour card first; once approved, the residence file moves to Amer or ICP depending on the emirate of sponsorship. Sponsors with a Dubai trade licence use Tas'heel + Amer; sponsors with an Abu Dhabi licence use Tas'heel + ICP. A free-zone sponsor uses Tas'heel + the relevant free-zone immigration desk.

Dubai-plated vehicles renew at Tasjeel centres (ENOC-operated RTA branches) at around AED 450 inclusive of the inspection. Abu Dhabi-plated vehicles renew at TAMM service centres at around AED 365, with a 15-percent discount for electric vehicles and a three-year EV cycle from 2026. Sharjah, Ajman, RAK, UAQ and Fujairah vehicles renew at the relevant emirate police traffic department. Driving past expiry triggers immediate impound risk and an AED 500 fine on a single stop.

Only at Tadbeer centres. Domestic worker sponsorship (housemaid, driver, cook, nanny, gardener) is governed by the 2022 Federal Decree-Law on Domestic Workers and runs through MOHRE-licensed Tadbeer operators. Tas'heel handles standard employer work permits; ICP and Amer handle the resulting residence; but the domestic-worker contract, recruitment, medical, insurance and Emirates ID file must be initiated at a Tadbeer centre. Hiring outside Tadbeer is a fineable offence with deportation risk to the worker.

Most government service centres run a Sunday-to-Thursday schedule with Friday and Saturday closed. Amer centres and some Tas'heel centres run an extended six-day week (Saturday to Thursday with Friday off) plus mall counters open Friday evening. Tasjeel centres in Dubai operate Saturday to Thursday with limited Friday morning hours at some branches. ICP customer happiness centres mostly follow the federal Sunday-to-Thursday calendar with selected Friday afternoon openings. Check each centre's page for exact hours during Ramadan and public holidays.

A clean residence renewal at Amer or ICP takes 30 to 60 minutes during quiet hours and 90 to 180 minutes during lunchtime peaks. A Tas'heel work-permit application with the file ready takes 20 to 40 minutes. A Tasjeel mulkiya renewal with passed inspection takes 30 to 45 minutes. A Tadbeer housemaid contract signing takes 60 to 120 minutes including biometric capture. Fawri express at AED 150 additional in ICP cuts wait times to 24 hours for Emirates ID printing.

Yes for clean cases. ICP Smart Services and UAE PASS handle Emirates ID renewal, basic residence updates and Smart Gates enrolment fully online. Amer 247 runs video-call consultations for Dubai residents. MOHRE's app handles labour-card status, contract viewing and complaint filing. Visit a physical centre when biometrics need re-capture, an Arabic-name correction needs human review, a newborn registration is required, a file has a security flag, or the renewal crossed a grace period and needs the fine reconciled.

Most Tas'heel centres accept walk-ins at any time during opening hours. Tasjeel and TAMM are walk-in-friendly. Tadbeer centres usually require an appointment for the initial contract but accept walk-ins for follow-up. Amer centres mix walk-ins with UAE PASS appointments — walk-ins are accepted but priority goes to booked slots. ICP customer happiness centres now accept walk-ins for renewals but require pre-booking for first-time biometrics and Fawri express service.

Yes, and not just in the name. Dubai uses Amer for residence (GDRFA Dubai) and Tasjeel for vehicles (RTA Dubai); Abu Dhabi uses ICP for residence (federal) and TAMM for vehicles. Trade licences are issued by DED Dubai vs ADDED Abu Dhabi via TAMM. Tenancy is registered via Ejari in Dubai but Tawtheeq in Abu Dhabi. The same service in two emirates uses two different portals, two different counter networks and two different fee schedules. A relocation between Dubai and Abu Dhabi requires moving each file across to its new network.

Wathim's UAE directory lists 55 verified centres across all seven emirates. Use the city filter on each centre card to find the closest Amer, Tas'heel, ICP, TAMM, Tasjeel or Tadbeer branch. Dubai has the densest network (Amer in Karama, Barsha, Twar, Manara; Tas'heel in Qusais, Karama, Abu Hail; Tasjeel in seven locations across the emirate; Tadbeer in six neighbourhoods). Abu Dhabi has TAMM and ICP across Khalifa City, Mussafah, Al Wahda Mall, Al Forsan and Yas Mall.

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