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UAEAlso: Tas-heel, MOHRE Tasheel, Tasheel center

Tasheel

Tasheel is the network of MOHRE-authorised service centres in the UAE that process labour transactions such as work permits, labour contracts, and work-permit cancellations on behalf of employers and employees.

At a glance

Type
MOHRE-Authorised Service Centre Network (Labour)
Country
United Arab Emirates
Handles
Work permits, electronic labour contracts, establishment registration, work-permit cancellations (mainland private sector)
Regulating authority
MOHRE
Main portal
mohre.gov.ae
Official website
https://www.mohre.gov.ae

What is Tasheel?

Tasheel (Arabic for 'facilitation') is the authorised service-centre channel operated under the Ministry of Human Resources and Emiratisation (MOHRE) for processing private-sector labour and employment transactions in the UAE. Tasheel centres serve as the labour-side counterpart to immigration service centres like Amer, focusing on employment paperwork rather than residency and visa documents.

Tasheel was introduced to bring consistency and efficiency to the process of registering work permits, employment contracts, and other MOHRE transactions that employers must complete before or alongside a residence visa application through ICP or GDRFA.

What Tasheel handles

  • Work permit applications, renewals, and cancellations for mainland private-sector employees
  • Electronic employment contract registration and amendments
  • Establishment registration and compliance updates for employers
  • Change-of-employer (internal transfer) requests
  • Labour card renewals and replacements
  • Skill classification certificates for certain visa categories

Tasheel focuses on the employment side of the process. Once MOHRE approves the work permit, the immigration steps (entry permit and residence visa stamping) are handled separately through ICP or GDRFA.

How to use Tasheel

  1. Confirm eligibility: ensure your company's trade licence and MOHRE establishment account are active and in good standing. A suspended or non-compliant establishment cannot process new work permits.
  2. Gather the required documents: typically a valid trade licence, the employee's passport copy, educational certificates, and a signed employment contract. Exact requirements depend on the job category and visa type.
  3. Visit a Tasheel service centre or submit through the MOHRE online portal at mohre.gov.ae. Centre-based submissions are common for new work permits, while many renewals can be handled digitally.
  4. Pay the applicable government fee and service charge. Fees vary by worker category and transaction type. Always confirm current amounts on the MOHRE portal before visiting the centre.
  5. Receive the work-permit approval document, which is then used as a supporting document for the immigration step: the entry permit application through ICP or GDRFA.

What expats and employers use Tasheel for

Mainland private-sector employers use Tasheel as the starting point for bringing in new staff. The MOHRE work permit is one of the key prerequisites for an employee's entry permit and residence visa. Without an approved work permit, the immigration process generally cannot begin.

Employees can also visit a Tasheel centre or check the MOHRE portal to verify that their work permit has been correctly registered and matches their employment contract. Discrepancies between the actual job title or employer name and the registered permit can cause complications during visa renewals and may require a correction through MOHRE before proceeding.

Tasheel services apply to mainland private-sector employers. Free-zone companies are generally regulated by their own free-zone authority and do not use the Tasheel channel for work permits. Some employees may have a mainland work permit while working near or in a free zone depending on their contract structure. Always confirm which authority handles your permit with your employer's HR or PRO team.

Current fees, processing timelines, and required documents change over time. Verify the latest information on the official MOHRE portal or directly at the Tasheel centre before starting an application.

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Frequently asked questions

What is the difference between Tasheel and Amer?

Tasheel handles labour and employment transactions under MOHRE (work permits, employment contracts). Amer handles immigration and residency transactions under GDRFA (entry permits, residence visa stamping, cancellations). For a new employee sponsored in Dubai, the employer typically visits Tasheel first to get the work permit approved, then uses Amer or GDRFA online to apply for the entry permit and visa stamp. Both steps are required.

Can an employer process work permits without visiting a Tasheel centre?

Many MOHRE transactions including work-permit renewals can be processed digitally through the MOHRE portal at mohre.gov.ae or the MOHRE UAE app. However, some transactions, particularly initial work-permit applications for new establishments or complex cases, may still require a Tasheel centre visit. Check the MOHRE portal for your specific transaction to see whether online submission is available.

What documents does an employer need to process a work permit at Tasheel?

The typical document set includes the company's valid trade licence, the employee's passport copy, an educational certificate (attested where required for the job category), a signed employment offer or contract, and the company's active MOHRE establishment card. Exact requirements vary by worker nationality, job category, and permit type. Confirm the current list on the MOHRE portal before visiting, as requirements are updated.

How long does Tasheel take to process a new work permit?

Processing times depend on the worker category, application completeness, and current MOHRE workload. Standard work permits for straightforward applications are often approved within a few business days, but some categories require additional review and may take longer. Check the application status through the MOHRE portal after submission and confirm current expected timelines with the centre or MOHRE directly.

What happens if a company's MOHRE establishment account is suspended?

A suspended MOHRE establishment account blocks the processing of new work permits and renewals for all employees under that sponsor. Suspension can result from non-payment of fines, failure to meet Emiratisation targets, or Wage Protection System violations. The employer must resolve the underlying issue and reinstate the account before any new visa or work-permit transactions can proceed.

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