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UAEAlso: Ministry of Labour, MoL UAE, Ministry of Human Resources and Emiratisation

MOHRE (Ministry of Human Resources & Emiratisation)

MOHRE is the UAE Ministry of Human Resources and Emiratisation, which regulates the private-sector labour market, issues work permits and labour contracts, and handles labour complaints and disputes.

At a glance

Type
Federal Government Ministry
Country
United Arab Emirates
Handles
Work permits, electronic labour contracts, Wage Protection System, Emiratisation, labour dispute resolution (mainland private sector)
Main portal
mohre.gov.ae
Mobile app
MOHRE UAE (iOS and Android)
Official website
https://www.mohre.gov.ae

What is MOHRE?

The Ministry of Human Resources and Emiratisation (MOHRE) is the UAE federal ministry that governs private-sector employment across the country. It regulates the relationship between mainland private-sector employers and their employees, sets and enforces labour standards, manages work permits, and drives the national policy of increasing the proportion of UAE nationals (Emiratisation) employed in the private sector.

MOHRE was formerly called the Ministry of Labour. While the name changed, its functions expanded to include stronger Emiratisation mandates and a broader digital service offering. It remains the central authority for work permits, employment contracts, and labour dispute resolution in the mainland private sector.

What MOHRE handles

  • Work permits (labour cards) for mainland private-sector employees
  • Registration and filing of electronic employment contracts
  • Wage Protection System (WPS) compliance monitoring to ensure salaries are paid on time and through approved channels
  • Emiratisation quotas and compliance reporting for employers
  • Labour dispute mediation and complaint resolution
  • Domestic worker regulation, jointly with the Tadbeer centre network
  • Establishment registration and ongoing compliance for private businesses

Free-zone employees are generally regulated by their own free-zone authority such as JAFZA, DIFC, or DMCC, rather than MOHRE. Confirm which body governs your employment contract before directing a query or complaint.

How to use MOHRE services

MOHRE provides services through its portal at mohre.gov.ae and the MOHRE UAE mobile app (iOS and Android), as well as through the Tasheel service-centre network for employer transactions and Tawjeeh orientation centres for new employees. Key steps for common use cases:

  1. To check your labour contract or work permit: log in to the MOHRE app or portal using your Emirates ID number and view the registered contract and work permit details.
  2. To file a labour complaint: open the MOHRE app or portal, select the complaint service, and submit details of the issue. MOHRE will attempt mediated resolution before escalating to the Labour Court if needed.
  3. For work-permit applications (employers): submit through a Tasheel service centre or the MOHRE portal, providing the trade licence, the employee's passport, and other required documents. Confirm current fees and document requirements before applying.
  4. To estimate gratuity: use MOHRE's built-in gratuity calculator on the portal, entering your contract type, start date, and basic salary.

What expats use MOHRE for

Expatriate employees rely on MOHRE mainly to verify that their labour card and employment contract are correctly registered, understand their entitlements under UAE labour law (gratuity, annual leave, notice periods), and lodge complaints if their employer withholds wages, delays gratuity, or imposes unlawful conditions.

Employers use MOHRE to register work permits, file contracts, and maintain Emiratisation compliance. A lapsed work permit or unregistered contract can affect the employee's residence visa renewal and the employer's ability to process new hires. Labour rules on gratuity calculations, notice periods, and annual leave have evolved over time, so always confirm your current entitlements on the official MOHRE portal.

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Frequently asked questions

Does MOHRE cover free-zone employees?

Generally no. Employees working in UAE free zones (such as JAFZA, DIFC, DMCC, or Abu Dhabi free zones) are usually regulated by their respective free-zone authority rather than MOHRE. This means their work permits, labour disputes, and contract registration follow free-zone rules. However, some employees may hold a mainland MOHRE work permit while physically working in or near a free zone. Check your employment contract to confirm which authority governs your situation.

How do I file a labour complaint with MOHRE?

You can file a complaint through the MOHRE UAE app or the mohre.gov.ae portal by selecting the complaint or dispute service. You will need to provide your Emirates ID, your employer's details, and a description of the issue. MOHRE will first attempt mediation between you and your employer. If that fails, the case can be referred to the UAE Labour Court. There is no fee to file a complaint.

How do I verify my work permit and labour contract details?

Log in to the MOHRE UAE app or the mohre.gov.ae portal using your Emirates ID number. Your registered work permit, job title, employer name, and contract details should be visible. If the information does not match your actual employment contract, raise the discrepancy with your employer's HR or PRO team, as mismatches can cause complications during visa renewals.

What is the Wage Protection System (WPS) and how does it affect me?

The Wage Protection System (WPS) is a MOHRE-run electronic salary monitoring system that requires private-sector employers to pay employees' salaries through approved banks or exchange houses within a set timeframe each month. If an employer repeatedly delays or skips WPS payments, MOHRE can suspend the employer's ability to process new work permits or visas. Employees can check whether their salary transfers are being reported correctly through the MOHRE portal.

How is end-of-service gratuity calculated under UAE labour law?

Gratuity is calculated based on your basic salary, years of service, and contract type (limited or unlimited). The general rule is 21 days of basic salary per year for the first five years, then 30 days per year beyond that, capped at two years' total basic salary. Deductions may apply if you resign before completing certain service thresholds. Use the MOHRE gratuity calculator on mohre.gov.ae to estimate your entitlement, and confirm the current rules on the portal as they are subject to legislative updates.

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