At a glance
- Network
- Tadbeer
- Country
- United Arab Emirates
- City
- Dubai
- Area
- Al Barsha
- Service categories
- 6
- Fee items listed
- 12
- Working days
- 7 days/week
- Last verified
- 2026-06-17
About this centre
Maids.cc operates the Al Barsha Tadbeer headquarters under MOHRE licence, handling the full domestic worker workflow at scale: candidate selection from the Philippines, Sri Lanka, Indonesia, Nepal, Ethiopia, Kenya and Uganda; entry permits and residence visa stamping through GDRFA Dubai; the MOHRE unified standard contract; mandatory health insurance; Emirates ID enrolment; and the WPS-DW wage system that has been mandatory since 2024. The branch is the busiest single-site Tadbeer operation in Dubai, running multiple counters in parallel for live-in two-year hires, hourly and part-time bookings under Tadbeer sponsorship, and replacement requests.
The headquarters sits on the second floor above the MSA showroom on Umm Suqeim Street, three minutes by car from Mall of the Emirates and five minutes from Sharaf DG Metro Station on the Red Line. Free paid parking is available in the building's lower deck for the first hour, with overflow on Umm Suqeim Street side roads. RTA buses F30 and 84 stop within walking distance. A dedicated worker accommodation block off Sheikh Zayed Road houses newly arrived staff during medicals, ID enrolment and orientation before sponsor collection.
Maids.cc maintains an in-house screening team in each source country which video-interviews candidates before deployment, performs criminal-record checks and runs a pre-departure orientation covering UAE labour rights, the WPS-DW system and the dispute-resolution channel. The Al Barsha headquarters has a hiring-consultation room where sponsors review up to five shortlisted candidates per role on tablet. Replacement guarantees are stronger than the Tadbeer average: the standard package covers up to three replacements within the first 12 months at no additional recruitment fee, although visa, medical and ticket costs for each replacement are payable.
Sponsors should arrive with their original Emirates ID, salary certificate, attested Ejari and a DEWA bill in their name. Income thresholds apply: AED 15,000 monthly for a single domestic worker (or AED 10,000 with accommodation provided) and AED 25,000 for two or more. The MOHRE unified contract is mandatory and must be signed in Arabic and English in the typist's presence; no private side agreement is enforceable. The Al Barsha branch turns around a complete two-year live-in package in 16-22 working days from file opening to Emirates ID delivery. Cash salary payments are prohibited; the centre opens the worker's WPS-DW wage account on day one.
Peak hours at Al Barsha cluster 10:00-13:00 on Monday and Tuesday when PRO firms file weekly batches, and 17:00-20:00 weekday evenings as professional couples arrive after work; the 21:00-22:00 evening window is significantly quieter. Saturday mornings see first-time consultations and candidate review sessions, with airport collections often timed for early Sunday after Filipino overnight flights. Interviews are scheduled Monday to Thursday and Saturday afternoons; routine paperwork and renewals absorb Friday afternoons and Sunday volume. Ramadan compresses the schedule to 09:00-15:30 with extended evening consultation slots 21:30-23:30 for late airport pickups. New workers are taken straight from DXB to the Sheikh Zayed Road accommodation block; over the next 5-8 days they sit through medical fitness, Emirates ID biometrics, MOHRE orientation and contract signing before being collected by the sponsor.
When Al Barsha is fully booked, when your preferred nationality - typically Filipina - has no shortlisted profile in the current Maids.cc cycle, or when the centre's premium pricing is outside budget, sibling Tadbeers carry parallel pools that can confirm a profile within 24-48 hours. Excellence Center Al Quoz and Habitat Ras Al Khor handle large volumes at slightly lower price points; Nabd Emirates Al Khabisi is closer for Deira-side sponsors and known for Arabic-speaking consultations; Al Wasl Jumeirah carries most multi-worker villa bundles. Where no Dubai Tadbeer has the right profile, the MOHRE online recruitment portal at mohre.gov.ae lets sponsors file an entry permit directly with accredited foreign agencies, useful for repeat sponsors with an existing valid contract template who want to skip the in-person consultation.
Services offered
33 individual services across 6 categories.
Recruitment
- •Live-in housemaid recruitment
- •Live-out housemaid recruitment
- •Nanny and childcare specialist recruitment
- •Cook recruitment
- •Driver recruitment
- •Multi-skill candidate selection (housekeeping plus childcare)
Visa and Contract
- •Entry permit issuance
- •Residence visa stamping
- •MOHRE unified standard contract
- •Two-year contract renewal
- •One-year short-term package option
- •Contract cancellation and final settlement
- •Sponsorship transfer under 2025 mobility rules
Compliance
- •Medical fitness referral
- •Emirates ID enrolment
- •Mandatory DHA health insurance
- •WPS-DW wage account opening and monthly support
- •MOHRE worker orientation in seven languages
Flexible Models
- •Hourly maid bookings via app
- •Part-time live-out service
- •Sponsor-travel temporary cover
- •Trial-period live-in placements
- •Multi-worker household packages
- •Monthly Tadbeer-sponsored subscription
Disputes and Welfare
- •Complaint registration
- •MOHRE-trained mediator sessions
- •Worker accommodation during disputes
- •Repatriation logistics
- •Replacement guarantee processing
Support Services
- •Document translation referral
- •Airport collection coordination
- •Driver licence transfer assistance
- •Maids.cc payroll automation for multi-worker households
Fees
Government fees current to 2026-06-17. Payments at the centre go through the relevant ministry portal (SADAD, Sahel, Metrash, eKey, UAE PASS or ICP wallet depending on country).
| Service | Fee | Notes |
|---|---|---|
| Two-year Filipino live-in package | AED 21,000-25,000 | Premium recruitment; includes three-replacement guarantee in year one. |
| Two-year Sri Lankan/Indonesian package | AED 15,500-18,000 | Mid-tier; subject to source-country minimums. |
| Two-year Ethiopian/Ugandan/Kenyan package | AED 12,000-15,000 | Lower recruitment cost; same compliance components. |
| One-year short-term package | AED 13,000-16,000 | Pro-rata pricing; extension at year-end charged at full one-year package rate, not discounted. |
| Domestic worker entry permit (MOHRE fee) | AED 5,000 | Government component included in full package. |
| Medical fitness test (DHA clinic) | AED 350 | Paid at the DHA-approved clinic; required before residence-visa stamping. |
| Emirates ID issuance (two-year) | AED 370 | ICA fee plus typing; included in full package. |
| MOHRE unified standard contract authentication | AED 60-100 | Bilingual Arabic-English; signed in typist's presence. |
| WPS-DW wage account enrolment | AED 50-150 | One-time set-up via participating bank or exchange wallet. |
| Visa renewal (existing worker) | AED 4,900-5,900 | Government fees plus Tadbeer service charge; insurance separate. |
| Hourly maid service | AED 35-49 per hour | Four-hour minimum; bookings through Maids.cc app. |
| Live-in monthly subscription (Tadbeer-sponsored worker) | AED 3,499-4,999 per month | Full Tadbeer sponsorship retained; sponsor pays monthly retainer instead of upfront package. |
Documents to bring
Bring originals AND coloured photocopies. Most files are rejected at counter for a missing single page.
- ✓Sponsor's original Emirates ID and passport copy
- ✓Salary certificate showing minimum AED 15,000 (single worker) or AED 25,000 (two or more)
- ✓Attested Ejari tenancy contract
- ✓Recent DEWA bill in the sponsor's name
- ✓Marriage certificate (attested) where the sponsor file is in a spouse's name
- ✓Worker's original passport with at least six months validity
- ✓Two coloured photographs on white background
- ✓Police clearance certificate from the worker's home country
- ✓Existing contract and Emirates ID for renewals or transfers
- ✓Sponsor's UAE Pass or active mobile number for MOHRE one-time-password verification
How to get there
Address
2nd Floor, MSA Showroom No. 1, Umm Suqeim Street, Al Barsha 2, Dubai, United Arab Emirates
الطابق الثاني، صالة عرض MSA رقم 1، شارع أم سقيم، البرشاء 2، دبي
Open in Google Maps →Nearby landmarks
Mall of the Emirates (3 minutes by car) · Sharaf DG Metro Station · American School of Dubai · Saudi German Hospital · Al Barsha Mall
Public transport
Sharaf DG Metro Station on the Red Line (approx. 1.4 km); RTA buses F30 and 84 stop on Umm Suqeim Street
Parking
Paid covered parking in the MSA building basement (first hour AED 5, subsequent hours AED 10); free street parking on Al Barsha 2 side roads outside school hours
Hours & best time to visit
Weekly schedule
| Monday | 08:00-22:00 |
| Tuesday | 08:00-22:00 |
| Wednesday | 08:00-22:00 |
| Thursday | 08:00-22:00 |
| Friday | 08:00-12:00, 14:30-22:00 |
| Saturday | 08:00-22:00 |
| Sunday | 08:00-22:00 |
Tips
- ⏱ Typical wait: 15-30 minutes for typing; 45-60 minutes for hiring consultations (by appointment)
- 📅 Ramadan and public holidays shorten hours.
- 🌅 Arrive within the first hour for shortest queues.
- 📞 Call ahead for service-specific availability.
Common mistakes to avoid
Wathim sees these failures repeatedly at Tadbeer centres. Catching them before you turn up saves a return trip.
- !Paying cash salary to a sponsor-file worker - prohibited under WPS-DW; future renewals are blocked and the file may be voided
- !Choosing the one-year package then trying to extend at year-end - extensions are charged at full one-year package rate, not pro-rata, making the two-year option cheaper overall
- !Bringing the housemaid to Tadbeer without the sponsor present for biometric verification and contract signature - the typing counter refuses to proceed
- !Confusing the monthly live-in subscription with the two-year package - the subscription keeps the worker under Tadbeer sponsorship; the package transfers her to the sponsor's file
- !Skipping the source-country minimum-salary check: Filipino workers must receive at least USD 400, Ethiopians USD 250
- !Trying to sponsor without meeting the AED 15,000 single-worker income floor - the file will be refused at typing
- !Signing a private side agreement instead of the MOHRE unified contract - side agreements are unenforceable and void the worker's insurance
- !Missing the GDRFA medical fitness window: residence-visa stamping is blocked until the DHA result is uploaded
- !Combining husband and wife salaries to clear the income threshold - joint sponsorship between spouses is not allowed and the file is opened in one name only
- !Missing the 30-day MOHRE worker orientation deadline after arrival - residence-visa stamping is blocked until the orientation is signed off
Frequently asked questions
Yes. Maids.cc operates the Al Barsha Tadbeer headquarters under a current MOHRE licence and is one of the larger Tadbeer operators in the UAE by file volume. The licence number is displayed at the counter and listed on the MOHRE register at mohre.gov.ae. As a Tadbeer centre Maids.cc is authorised to issue the MOHRE unified standard contract, stamp residence visas through GDRFA Dubai, enrol workers in WPS-DW and mediate disputes. Private maid agencies without a Tadbeer licence cannot perform any of these functions.
Under the two-year live-in package the sponsor pays an upfront fee of AED 21,000-25,000 (Filipino) and the worker is transferred to the sponsor's own MOHRE file: the sponsor becomes the direct employer, pays salary through WPS-DW and handles end-of-service settlement. Under the monthly subscription model the worker remains under the Tadbeer centre's sponsorship; the sponsor pays AED 3,499-4,999 per month to the centre which handles salary, visa, insurance, gratuity and replacement. The subscription suits sponsors who cannot meet the AED 15,000 income threshold or who prefer not to take on direct sponsorship duties.
The branch recruits from the Philippines, Sri Lanka, Indonesia, Nepal, Ethiopia, Kenya, Uganda, Bangladesh, India and Madagascar. Filipino candidates remain the most requested and carry the highest package cost because the Philippine Overseas Employment Administration imposes a USD 400 minimum salary plus orientation and insurance requirements. Indonesia resumed UAE deployment in 2023 under the SIAPkerja framework. The centre's source-country teams pre-screen candidates, run criminal-record checks and provide video interviews so sponsors can review three to five shortlisted profiles before the entry permit is filed.
From file opening at Al Barsha to the worker's arrival in Dubai, the typical timeline is 14-21 working days. The longest steps are source-country exit clearance and ticketing - Filipino workers must complete a Philippine Overseas Employment Administration orientation before departure, which adds 5-7 days. After arrival the worker stays at the Maids.cc accommodation block for the medical fitness, Emirates ID biometrics and MOHRE orientation, a further 5-8 days, before being collected by the sponsor. The residence visa is stamped on the worker's passport once Emirates ID biometrics are linked.
The two-year package is the default and substantially cheaper per month. The one-year package at Maids.cc (AED 13,000-16,000) carries the same fixed government costs - entry permit, Emirates ID, medical fitness, two-year insurance - compressed into half the contract length, so the effective monthly cost is roughly 60-70 per cent higher. Extension at the end of a one-year contract is charged at the full one-year package rate, not pro-rata; the centre does not offer a discounted extension. Choose one-year only when household circumstances are genuinely temporary - a known overseas posting, an elderly relative on a fixed-term visit. For any longer horizon the two-year option is materially cheaper.
Full-time live-in transfers the worker to the sponsor's MOHRE file - AED 12,000-25,000 upfront depending on nationality plus AED 1,200-2,500 monthly salary through WPS-DW; the worker sleeps in the household and is the sponsor's direct employee. Part-time keeps the worker under Maids.cc's Tadbeer sponsorship and the sponsor pays an hourly rate (AED 35-49, four-hour minimum) through the Maids.cc app, or a monthly subscription (AED 3,499-4,999) which retains the worker exclusively for one household. Part-time suits dual-income couples without overnight care needs and sponsors below the AED 15,000 income threshold; full-time is cheaper once usage exceeds about 70 hours per month.
The AED 25,000 rule applies to sponsorship of two or more domestic workers in one household; a single-worker file requires AED 15,000 or AED 10,000 with accommodation. Income is gross salary as evidenced by a salary certificate from the sponsor's employer, a labour contract or audited financials for self-employed sponsors. Bonus, commission, rental and capital income are not counted; combining husband and wife salaries is not permitted - the file is opened in one name. Maids.cc verifies the figure against MOHRE records before typing; an unverifiable claim blocks the file. UAE nationals may qualify under separate Family Cohesion thresholds confirmed at consultation.
Maids.cc maintains the largest pool of pre-screened Filipino profiles in Dubai - typically 50-80 active candidates ready for sponsor video interview. In a normal recruitment cycle the gap from shortlist confirmation to worker arrival is 14-21 working days. Tighter cycles - post-Ramadan and December - stretch the wait to 21-28 days as Philippine Overseas Employment Administration orientation slots fill. Filipino recruitment carries the highest cost (USD 400 minimum salary, OWWA insurance, pre-departure orientation) and the longest source-country processing. The Maids.cc replacement guarantee covers up to three replacements in year one at no additional recruitment fee, which materially reduces the risk of a poor match.
Driver visas follow the standard domestic worker pipeline plus three driver-specific items. Sponsor brings the original Emirates ID, salary certificate at AED 25,000 if a maid is already on file, attested Ejari and recent DEWA bill. Driver candidate brings original passport with six months validity, two coloured photos on white background, source-country police clearance and a valid driving licence from country of origin showing at least three years' experience. Within 30 days of residence-visa stamping the driver must hold a UAE driving licence; Maids.cc coordinates with a Sharia Driving Institute branch or Belhasa for conversion or instruction. Medical fitness, Emirates ID, MOHRE orientation and WPS-DW enrolment follow the standard sequence. Full driver package AED 14,500-19,500 depending on nationality.
If the DHA medical fitness test returns a fail - typically tuberculosis, hepatitis B or C, HIV, syphilis, or undisclosed pregnancy - the residence visa cannot be stamped and the entry permit lapses. The worker is housed at the Maids.cc accommodation block while the file is closed and repatriation arranged. The sponsor receives a partial refund on visa, Emirates ID and insurance components but not the recruitment fee or air ticket. Under the Maids.cc replacement guarantee a no-fee replacement is sourced within the first three months (up to three replacements in year one); the sponsor pays only the new visa, medical and ticket costs. Repatriation costs are borne by Maids.cc where the source-country corridor agreement requires it. Pregnancy triggers mandatory repatriation under federal labour rules.
Early termination of the MOHRE unified contract requires settling three components: all wages outstanding through WPS-DW, end-of-service gratuity at 14 days' wages per year worked (capped at six months' total pay), and either a return ticket or a six-month grace period for the worker to find a new sponsor. The Tadbeer cancellation service fee at Al Barsha runs AED 200-500. Termination within the six-month MOHRE probation is no-penalty - pay only the days worked. Termination for cause requires documented evidence; without it the worker may transfer to a new sponsor under the 2025 mobility rules and the sponsor may be ordered to pay remaining contract value. Disputed terminations are heard at the mediation room before cancellation is finalised.
WPS-DW is the federal mandate, in force since 2024, requiring every domestic worker's monthly salary to be paid into an electronic account linked to her Emirates ID - bank account, exchange-house wallet or prepaid card. At file opening Maids.cc opens the WPS-DW wallet on the worker's behalf. The sponsor then transfers monthly wages through a participating bank, exchange or the Maids.cc app, which auto-submits the wage file to MOHRE. Late or missed payments are flagged automatically and may suspend the sponsor's future MOHRE transactions - including residence visa renewals on family members. Cash payment in any amount is a breach and voids the file. The rule applies identically to live-in, live-out and part-time arrangements.
Under the 2025 mobility rules under Federal Decree-Law No. 9 of 2022 the worker may transfer to a new licensed sponsor without exiting the UAE. With a no-objection certificate from the current sponsor the transfer is administrative: file at the new sponsor's Tadbeer centre (or stay at Al Barsha if both sponsors prefer), pay AED 2,500-3,500 in Tadbeer fees plus government charges, and the new MOHRE contract is signed within 7-14 working days. Without an NOC the worker may transfer in defined breach cases (unpaid wages over two months, abuse, sponsor death, rest-hour violation) subject to MOHRE approval. At natural contract end no NOC is needed. The worker's Emirates ID remains valid; only the sponsor name on the residence file changes.
During Ramadan the Al Barsha branch operates 09:00-15:30 Monday to Thursday and 09:00-12:00 Friday, with evening consultation slots from 21:30 to 23:30 for sponsors arranging airport collections. Eid al-Fitr and Eid al-Adha closures follow the UAE Cabinet calendar; the eve of each holiday the centre closes at 14:00. Bookings can be made through the Maids.cc website, the mobile app or by calling +971 4 581 0691. Walk-ins are accepted but consultation appointments are preferred to guarantee a candidate-review session with shortlisted profiles.