Tawakkalna

Sync from Absher to Tawakkalna can lag a few hours. Log out and log back in to force refresh.

Some services are gated to specific ministries' integration status. Use Absher or the ministry's own portal as fallback.

Dependents are linked via Absher Family Services. Confirm linkage on Absher first; Tawakkalna reflects after sync.

Source of truth is Absher Vehicle Services. Sync delay can cause temporary mismatch.

Same SIM must be active in new phone. If SIM also changed, re-register via Nafath face-scan.

Update passport on Absher via sponsor (Muqeem). Tawakkalna syncs within hours.

Yes. The digital Iqama displayed on Tawakkalna and on Absher is legally sufficient under the Ministry of Interior's digital identity framework. It is accepted at hotels, traffic stops, hospital admissions, and most government counters. Carrying the plastic Iqama is no longer required for routine purposes.

Yes. Visitors register with their border number and receive a visitor-tier account that supports a Tawakkalna passcode (for identity verification at hotels and venues), Hajj and Umrah permit viewing, and a small set of public services. The full resident features require an Iqama.

Absher is the Ministry of Interior's resident-facing portal; Tawakkalna is SDAIA's super-app aggregating services from many ministries. There is significant overlap (both show the digital Iqama, both let you pay traffic fines through SADAD) but Tawakkalna's catalog is broader and includes services outside the MOI scope.

Yes since the August 2025 update. SDAIA opened global access, so residents and citizens can log in, view their digital documents, and use most services from anywhere with internet. Some transactions still require Nafath face-scan, which works internationally if the bound device has internet.

During the Hajj season, the app surfaces the Hajj permit application under the relevant service tile. Domestic Hajj permits are issued through Nusuk and the linked Tawakkalna integration; international pilgrims work through the Nusuk platform separately. Permit viewing inside Tawakkalna is once issued.

A one-time code generated inside the app that visitors and residents can use to confirm their identity to a third party (hotel, venue) without showing the full ID. The third party enters the passcode in their own Tawakkalna verification flow and sees only the necessary minimum (name and validity).

No. Sehhaty is the dedicated Ministry of Health app for primary care appointments, vaccinations, prescriptions and the unified health record. Tawakkalna shows certain health snapshots (Sehhaty-linked vaccination history) but the operational health flows happen in Sehhaty. They are complementary.

Yes. Each serves a distinct role. Nafath is the identity authentication layer (face-scan login for Absher, Qiwa, Najiz, ZATCA, most government portals) and is the prerequisite for the others. Absher is the resident-facing MOI portal for Iqama, traffic, passport, family, and exit visas - the transaction hub. Tawakkalna is the national super-app aggregating 1,300+ services across ministries including Sehhaty health, education, municipality, and the digital Iqama display. For daily life, you use: Nafath to log in (once configured, mostly invisible), Absher for MOI transactions (renewals, fines, exit visas), Tawakkalna for cross-ministry views and digital document display. Most residents have all three installed and use them interchangeably depending on the specific task.

Yes for routine stops, but with practical caveats. The Saudi MOI confirmed in 2022 that the digital Iqama displayed via Tawakkalna or Absher carries the same legal standing as the plastic card for identity verification at traffic stops, hotel check-ins, hospital admissions, and most government counters. In practice, traffic police now routinely accept the digital version. Edge cases where the plastic is still expected: some Saudi banks at counter, some school admissions desks, certain hospital reception desks, and occasional private-sector counters that have not updated procedures. The pragmatic position is to carry the phone with both Tawakkalna and Absher installed (since 2026, the new 5-year physical Muqeem card is delivered via Wasil so residents have the plastic anyway). For the 5-year card update see our Muqeem coverage.