TAMM

Integration temporarily unavailable. Use ministry's own portal as fallback.

SIM lapse fix - reactivate at Etisalat/du or eSIM.

Check sub-layer: lease (Tawtheeq) valid, employee labour file current, no outstanding municipal fee.

Daman policy may not be synced. Open Daman app to refresh, then return to TAMM.

24h sync delay. Wait, log out and back in.

Update registered mobile/email on UAE Pass and re-enable notifications in TAMM Settings.

Yes for Abu Dhabi-specific services tied to your work or vehicle, but residency-specific actions follow the file. A Dubai-issued residence visa stays with GDRFA Dubai and is managed through DubaiNow or Amer. Abu Dhabi-issued visas are managed through TAMM and ICP.

It is a natural-language guide built in partnership with Microsoft and integrated into TAMM. Ask any question about Abu Dhabi services in Arabic or English and it returns the exact service link with the next action. It also walks first-time users through long flows like business setup.

Yes. Companies registered with the Department of Economic Development have a business profile inside TAMM, used for licence renewal, employee-related transactions, ADDC business connections, and Mawaqif fleet management.

Yes. The Department of Health integration surfaces SEHA appointment booking, vaccination records, DOH-licensed health insurance status, and the Malaffi unified health record summary. Specialist appointments are typically still booked inside SEHA's own app, but TAMM is the discovery surface.

Link your ADNOC, Etisalat, du, TAQA, Mawaqif, and traffic-fines accounts to the Payment Hub, save a card, and the hub presents all due bills on one screen. One biometric confirmation settles the lot. The receipts are stored in the hub for later download or VAT recovery.

TAMM is the entry point, but the visa file sits with ICP. The flow inside TAMM hands off to ICP, the medical fitness and biometrics steps still need to happen in person, and the visa stamp comes back through ICP into TAMM's wallet. So most of the flow is in TAMM, but not all.

TAMM is the platform; Tawtheeq is one of the services that lives inside it. Tawtheeq is the tenancy contract registration system, accessed through TAMM. Other Abu Dhabi services like Mawaqif and Tasareeh also live inside TAMM as separate service flows.

TAMM is Abu Dhabi's emirate-level super-app run by the Department of Government Enablement; ICP is the federal authority for residence and Emirates ID across non-Dubai emirates; Dubai Now is Dubai-only. For an Abu Dhabi resident the typical pattern in 2026: TAMM for Abu Dhabi-specific services (Tawtheeq, DED Abu Dhabi trade licence, ADDC, Abu Dhabi schools, Dhamani health insurance, social benefits); ICP for residence visa renewal, Emirates ID, Golden Visa applications; UAE Pass for sign-on across both. TAMM has steadily absorbed more flows and the consolidated dashboard makes it the practical front door for daily Abu Dhabi life; ICP is reached more for once-or-twice-a-year visa-side actions. The cross-service notification stream on TAMM is materially better than running each ministry app separately.

Open TAMM > Search 'Tawtheeq' > My Tenancies. The list shows every Tawtheeq registered to your Emirates ID, with the Tawtheeq number, lease period, landlord/property manager, and status (Active, Closed, Pending). The PDF certificate is downloadable. If the list is empty after your landlord said they registered, the registration may have been done against a wrong Emirates ID variant; the fix is to ask the landlord to verify the EID number used. For new tenants the landlord must initiate Tawtheeq before ADDC will connect electricity - this is the most common reason a new tenant sees a delay between moving in and getting utilities, and the fix is to chase the landlord to file Tawtheeq.

TAMM operates dedicated mall-based service counters across Abu Dhabi for weekend and extended-hours access. The main TAMM Mall counters: TAMM Yas Mall (Saturday and Sunday 10:00-22:00), TAMM Al Wahda Mall (Saturday and Sunday 10:00-22:00 except Friday morning), TAMM Mushrif Mall, TAMM Bawabat Al Sharq, TAMM Khalifa Park, and TAMM Mussafah ADNOC centre. Standard TAMM Customer Happiness Centres run Saturday to Thursday 08:00-20:00, with Friday limited to 09:00-12:00 at most locations. During Ramadan all centres compress to 09:00-15:00 with extended evening hours at the mall counters (typically 21:00-00:00 after Iftar). The TAMM app's 'Find Service Centre' surface shows real-time wait times at most centres - off-peak windows for mall counters are Saturday 10:00-12:00 and Sunday 14:00-17:00. Walk-ins are accepted; appointments via the app significantly reduce wait times during peak windows.

Walk-ins are accepted at all TAMM service centres for vehicle registration renewal (mulkiya), but appointments via the TAMM app reduce waits significantly during peak windows. The standard flow: book a mulkiya renewal slot in the app (available 24-48 hours ahead at most centres), bring the original passport or Emirates ID, the current mulkiya, valid insurance certificate, and the vehicle for inspection if required (most renewals beyond the first 3 years require ADNOC Inspection - bookable within the same TAMM flow). The renewal itself is processed in 15-30 minutes at the counter; the new mulkiya prints on the spot or syncs to the digital wallet immediately. For routine renewals where insurance is auto-linked and inspection is up to date, the entire flow can be completed in the TAMM app without a counter visit at all - end-to-end digital. Walk-in is most useful for: first-time registration of a newly purchased vehicle, transfer of ownership, complex cases with insurance mismatch, and cases where the app flow has rejected a document.

Open TAMM > Business > DED Trade Licence > Renew, or use the AI Assistant with 'renew my trade licence'. The system queries your DED Abu Dhabi commercial registration linked to your Emirates ID via UAE Pass and presents the renewal package: current trade licence details, active Tawtheeq on the commercial address (must be valid and covering the new licence period), employee labour file status (no outstanding MOHRE issues for Abu Dhabi mainland operations), and municipal fee status. Confirm details, pay the consolidated renewal fee through the Payment Hub (DED fee + chamber of commerce fee + any municipal fees, typically AED 1,500-5,000 for routine renewal depending on activity), and the renewed licence syncs to the digital wallet within minutes. Common blockers: expired Tawtheeq (renew Tawtheeq first via the landlord on TAMM), outstanding employee labour-file issues at MOHRE (resolve on the MOHRE app), unpaid municipal fees (settle via Payment Hub). For free-zone licences the flow is via the zone's own portal, not TAMM.

From 2026, electric vehicles registered in Abu Dhabi receive a 3-year mulkiya validity at first registration and at renewal, extended from the standard 1-year for ICE vehicles. The change incentivises EV adoption by removing two annual renewal cycles and the associated inspection requirements. The full 3-year fee is paid upfront at registration (calculated as 3x annual standard fee plus a discount in some categories - typically AED 250-400 saving per vehicle over 3 years vs annual renewal). Vehicles eligible: BEVs (battery electric vehicles) registered in Abu Dhabi with TDRA-approved manufacturer, hybrid plug-ins above certain electric-range thresholds, and certain commercial EV categories. Vehicles NOT eligible: pure ICE vehicles, mild hybrids, motorcycles, and vehicles registered before the 2026 cutoff (these remain on annual renewal until next registration cycle). To check eligibility open TAMM > Vehicle > Mulkiya Status which shows the validity period and renewal date. Insurance must still be renewed annually as required by federal law; the 3-year mulkiya does not extend insurance obligations.