Dubai Now
Dubai's unified super-app aggregating 130+ services from RTA, DEWA, GDRFA, Dubai Police, DHA, and Salik in one UAE Pass login.
On this page
Launched
2017
Operator
Digital Dubai
Cost
Free app (service fees apply)
Languages
Arabic, English
Overview
Dubai Now (digitaldubai.ae) is the Smart Dubai super-app that consolidates more than 130 services from the major Dubai authorities, including the Roads and Transport Authority (RTA), Dubai Electricity and Water Authority (DEWA), General Directorate of Residency and Foreigners Affairs (GDRFA), Dubai Police, the Dubai Health Authority (DHA), Dubai Municipality, the Department of Economy and Tourism, Dubai Land Department (Ejari), Knowledge and Human Development Authority (KHDA), and Salik. The app launched in 2017 and is now the daily channel for most Dubai residents who do not want to install eight separate authority apps.
Login is through UAE Pass, which makes the app instantly biometric-secure and removes the need to memorise individual portal passwords. The home screen surfaces the resident's most-used services: DEWA bill, Salik balance, RTA driving licence and Mulkiya, GDRFA visa status, Dubai Police fines, Ejari certificates, and DHA appointments. Each transaction underneath calls the relevant authority's API and is processed by that authority, but the resident sees a single consistent flow inside Dubai Now without context-switching to multiple apps.
Three things matter day to day. First, payments through Dubai Now route through the official authority backends, so a paid DEWA bill or paid traffic fine reflects in the source system in real time. Second, the app surfaces unified notifications about fines, expiring documents, and renewal windows, which catches many Mulkiya and visa expiries before they become emergencies. Third, certain transactions that historically required a typing centre visit (Ejari renewal, salik tag activation, RTA driving licence renewal without medical) are now end-to-end in the app. Confirm specific transaction availability on the latest app version before assuming a workflow.
For Dubai residents Dubai Now is the consolidated daily app: 130+ services from GDRFA Dubai, RTA (including Salik and Nol), DEWA, Dubai Police, Dubai Health Authority, Dubai Land Department (including Ejari), and many more in one interface. The 2026 pairing: Dubai Now for routine daily transactions, UAE Pass for sign-on, ministry-specific apps for deeper workflows. Country-level context at our UAE country guide; UAE Pass deep-dive in our UAE national ID guide.
What changed and matters operationally in 2026: Dubai Now has steadily absorbed more daily-life flows (DEWA bill pay, Salik top-up, mulkiya renewal, fine payments, Ejari renewal, Dubai Police complaint filing, Roads and Transport Authority bookings); the unified payment gateway covers most services with consolidated receipt history; push notifications for upcoming renewals across DEWA, Salik, mulkiya, and driving licence have materially reduced missed deadlines for users who enable them. The app is the practical front door for users who do not want to manage 10+ ministry-specific apps.
Services offered
DEWA Bill Payment
View and pay the electricity and water bill with a unified statement and bill history. Auto-pay can be enabled per premise.
RTA Services
Driving licence renewal, vehicle registration renewal, Salik top-up, Nol card recharge, and traffic fine payment, all in a single sub-section.
GDRFA Visa Services
Visa status check, residence visa renewal initiation, entry permit issuance for family, and exit/entry stamp viewing. The flow then hands off to the underlying GDRFA backend for processing.
Dubai Police Services
Traffic fine payment, accident report filing, certificate of good conduct request, lost property report, and police clearance issuance. Dubai Police complaint filing, accident reporting, traffic ticket dispute.
DHA Health Services
Primary care appointment booking, vaccination record viewing, COVID test results historically, and the DHA card management for residents. DHA appointment booking, vaccination records, health card status.
Ejari Services
Initiate Ejari registration and renewal via the Dubai Land Department flow integrated inside Dubai Now.
How to access Dubai Now
- 1
Install DubaiNow
Download DubaiNow from the App Store or Google Play. Publisher is Smart Dubai Government Establishment. The app is free and there are no in-app purchases.
- 2
Log in with UAE Pass
On first launch, choose Login with UAE Pass. The app handles the redirect to UAE Pass, completes the face-scan, and returns to Dubai Now with your Emirates ID linked. No separate Dubai Now password is needed.
- 3
Link vehicles, visas, and premises
On the home screen, accept the prompts to link your DEWA premise number, RTA vehicle plate, Mulkiya, driving licence, and GDRFA file. Each link is a one-time consent which the app remembers for future logins.
- 4
Enable smart notifications
Open Settings > Notifications and enable smart alerts for bill due dates, Mulkiya expiry, driving licence expiry, visa expiry, and traffic fine notices. The app alerts well in advance so renewals can be planned without rushing.
- 5
Pay through Dubai Now's payment hub
Save a credit or debit card in the secured payment hub. Subsequent payments to DEWA, RTA, GDRFA, Dubai Police and Salik flow through the same saved card with a single biometric confirmation.
Troubleshooting
The errors residents hit most often on Dubai Now, and the fix that works.
The integration may be temporarily unavailable. Use the ministry-specific app or web portal as the fallback. Most ministry workflows duplicate in Dubai Now and the direct portal.
Check registered mobile and email on UAE Pass are current. Re-enable the specific notification type; toggle Push/Email off and back on to refresh the subscription.
Some services restrict to UAE-issued cards. Try a different card, or use the ministry's own portal which sometimes accepts more card types.
UAE Pass sync to Dubai Now takes up to 24 hours after EID renewal. Wait, then log out and back in. If persistent after 48 hours, re-link UAE Pass.
Use the search bar - the catalogue is large and ministry tree navigation can miss services. If still not found, the service may not be integrated yet; use the ministry's own app.
SIM lapse during long trip. Reactivate at Etisalat or du, or eSIM on same number.
Some ministries post receipts with a delay. Wait 24 hours; if still missing, check the ministry's own portal where the receipt is the authoritative source.
Frequently asked questions
Yes. The app is free to download, free to use, and there are no transaction fees added by Dubai Now itself. Only the underlying government fees and any third-party payment gateway fees apply. Confirm specific transaction fees on the destination authority's portal.
No. Dubai Now is Dubai-only. Abu Dhabi residents use TAMM, which is the equivalent Department of Government Enablement super-app. Sharjah, Ajman, RAK, UAQ and Fujairah residents use the federal ICP Smart Services app and any local emirate app where one exists.
No, Dubai Now requires UAE Pass login. The reason is identity-binding the payment to the correct file. For unverified payments, Dubai Police's website allows a one-off fine payment by plate without login, but the receipt is then not stored in any account.
Children under 15 do not have their own Dubai Now account, but the parent can add them as dependants under Family Services and view their visa status, DHA vaccination record, and school information. The KHDA school directory ties into this.
The Salik tag must be linked to the same Emirates ID as the Dubai Now login. If the tag was bought under a company file or a relative's Emirates ID, it will not appear. Open the Salik app directly to confirm ownership.
Yes, for renewals that do not require a fresh eye test. The system uses the eye test on file and processes the renewal end-to-end through RTA. If your last eye test is older than the threshold, you will be redirected to a typing centre or an optician.
Yes. Link the premise number and the app shows the latest consumption, the bill history, and a comparison against neighbours. The Green Bill view shows estimated kWh and per-capita water usage.
Yes for most queries. The transactions ride on UAE Pass login, which requires the registered UAE mobile number to be reachable for the initial bind. Once logged in, queries work over any internet connection. Some payments may require an additional 3D-Secure OTP that depends on the issuing bank.
Dubai Now is best for routine cross-service transactions and consolidated visibility: bill pay (DEWA, Etisalat, du), Salik top-up and fines, traffic fine payment, mulkiya renewal, Ejari renewal, DHA appointment booking, basic visa status checks. The consolidated receipt history and notification stream are the main value. Use ministry-specific apps when the workflow is complex or needs a feature not exposed in Dubai Now: GDRFA Dubai app for complex visa cases or Golden Visa applications, RTA Dubai app for full driver-file management, Salik app for tag activation and dispute filing, Dubai REST for Ejari registration and title deed management, MOHRE for labour matters. Many residents settle on Dubai Now for 80% of routine actions and use 3-4 ministry apps for the deeper workflows.
Open Dubai Now > Settings > Notifications and enable Push + Email for: DEWA bill due, Salik low balance, mulkiya expiry (60-day lead), driving licence expiry (60-day lead), Emirates ID expiry (90-day lead), residence visa expiry (90-day lead), and Ejari renewal (30-day lead). The notifications are tied to the registered mobile and email on UAE Pass, so update those if you change SIMs. The consolidation has materially reduced missed renewals for active users; in surveys, residents who enable the full notification stack report rarely paying a late-renewal fine on these documents. Configure the lead times to match your planning style - longer leads give more buffer but can be ignored; shorter leads create urgency.
Guides from the blog
Walkthroughs that use Dubai Now
Step-by-step guides for the most common transactions on this portal.
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