At a glance
- Network
- LMRA
- Country
- Bahrain
- City
- Sitra
- Area
- Sitra Industrial Area
- Service categories
- 5
- Fee items listed
- 12
- Working days
- 7 days/week
- Last verified
- 2026-06-17
About this centre
Diplomat Management Services in Sitra is a Labour Registration Centre (LRC) licensed and supervised by the Labour Market Regulatory Authority. LRCs are private-sector entities that sponsor registered (flexi) workers on behalf of LMRA: they hold the file, collect the monthly subscription, administer the SEHATI health-insurance link, and route biometric capture, renewals and cancellations through to the LMRA core system. While the LMRA Mina Salman, Sanabis and Riffa-Buhair branches handle the regulator-facing side, LRCs are the customer-facing layer for the flexi-permit programme — and for many workers based in Sitra's industrial belt or the broader east-of-Manama corridor, the Sitra LRC is the natural starting point. The branch also fills the gap left by the permanent closure of the LMRA Expatriate Services Centre in Sitra Industrial Area in October 2023, although biometric capture has since moved to LMRA Mina Salman, Seef Muharraq and Riffa-Buhair.
Sitra sits south of Manama across the Sitra causeway, the heart of Bahrain's heavy-industry zone and a dense residential belt for workers in BAPCO, ALBA and the petrochemical cluster. The Industrial Area is reached via Sheikh Jaber Al Ahmad Al Sabah Highway, about fifteen minutes from central Manama, eight from Sitra Mall, and twelve from the Riffa-Buhair LMRA branch. Free parking is abundant on the industrial-area service roads and there is dedicated visitor parking in the LRC compound; the area is car-dominated rather than pedestrian-friendly. Taxis from central Manama charge BHD 4-6, from Sitra Mall BHD 1.5-2, and from Bahrain International Airport BHD 6-8. Buses are limited but route 41 serves the Sitra Industrial Area entrance. The Sitra causeway can be slow during the 07:30-08:30 peak; plan to arrive after 09:00 for an easier journey.
Services at the LRC focus on the registered (flexi) worker lifecycle: new registration, monthly fee collection, renewal, conversion from commercial to registered status (where the policy window allows), and cancellation. The centre also acts as a verification desk for biometric appointments at the LMRA branches — the LRC officer prepares the file, books the slot via ams.lmra.gov.bh, and confirms the worker's identity documents before the LMRA visit. A typical new-registration visit runs forty-five minutes once seated, including SEHATI enrolment and the first month's payment. Renewals are quicker at twenty to thirty minutes. The cashier handles BHD payments in cash and via Benefit Pay, and prints LMRA-system receipts directly. The LRC does not perform biometric capture itself; that step remains at the official LMRA branches.
Doors open at 08:00 Sunday through Thursday and close at 17:00. The Friday-Saturday weekend is fully closed. Peak hours are 08:30-10:30 when workers attend before their industrial shifts start, and 15:30-16:45 in the run-up to closing. The 12:00-14:00 window is calmest. During Ramadan the centre runs roughly 09:00-14:30. On arrival, register at the reception desk with your CPR and passport, collect a token, and wait in the seating area; the LRC's customer floor is small but air-conditioned and English/Arabic signage is standard. Most counter officers speak Hindi, Urdu, Malayalam and Tagalog informally, reflecting the customer profile. Bring exact change in BHD where possible because the Sitra LRC sometimes runs short on small denominations.
Common rejection reasons include arrears on the worker's monthly LMRA subscription (the LRC cannot renew or transfer until cleared at the cashier), SEHATI contributions lapsed for over 30 days (reactivate at the SEHATI desk inside the LRC), passport expiring within six months (the LRC will refuse renewal until a new passport is issued), and the flexi-permit programme being closed to new entrants in the worker's nationality or quota — the latter is published on Bahrain.bh and changes periodically. Workers who entered Bahrain on a commercial permit and now want to convert to flexi need to check the conversion policy first; the window opens and closes by ministerial decision. On-the-spot fixes: cashier accepts immediate top-ups; passport photographs can be retaken at a small kiosk on the industrial-area parade; SEHATI reactivation is usually a one-step desk transaction.
Use the Sitra LRC if you are an existing flexi worker living or working in Sitra, Hidd, or the east-Manama industrial belt and need a routine renewal, fee payment, or SEHATI matter. Switch to the LMRA Mina Salman branch for biometric capture, escalations or sponsorship transfer between commercial CRs; switch to Riffa-Buhair for evening or Saturday hours. The Sitra LRC cannot handle commercial work-permit issuance because that route requires a Bahraini-registered employer rather than an LRC sponsor. For pure online fee payment and status checks, Bahrain.bh and the LMRA Flexi worker app remain the fastest channel, with the LRC counter reserved for verification or paperwork-heavy steps.
Services offered
26 individual services across 5 categories.
Flexi Permit Lifecycle
- •New registered-worker registration
- •Renewal (6, 12, 24 months)
- •Cancellation and exit clearance
- •Reactivation after lapse
- •Conversion from commercial (subject to policy window)
- •Profession update on flexi file
Subscription & Payments
- •Monthly LMRA subscription collection
- •Cash and Benefit Pay handling
- •Receipt printing and re-issuance
- •Arrears settlement (limited to threshold)
- •Bulk-payment plans for workers
SEHATI Health Insurance
- •Initial SEHATI enrolment
- •Monthly SEHATI contribution top-up
- •Reactivation after lapse
- •Hospital-network enquiries
- •Family-cover add-on under SEHATI
Document Verification
- •Passport and CPR sighting before LMRA appointment
- •AMS biometric-slot booking
- •Authorisation letter drafting
- •Application-form completion support
- •Translation referrals
Worker Support
- •Status check on Bahrain.bh
- •Lost permit-card declaration
- •Permit-card replacement request
- •Profession-change guidance
- •Exit clearance and travel-permit advice
Fees
Government fees current to 2026-06-17. Payments at the centre go through the relevant ministry portal (SADAD, Sahel, Metrash, eKey, UAE PASS or ICP wallet depending on country).
| Service | Fee | Notes |
|---|---|---|
| Registered (flexi) worker permit | BHD 195 per year | BHD 97.5 for 6 months, BHD 390 for 2 years; plus BHD 5 admin. |
| Monthly LMRA subscription | BHD 16 per month | Approximate; varies with quota and SEHATI bundle. |
| SEHATI annual contribution | BHD 72 per year | Equivalent to BHD 6 per month for basic cover. |
| Reactivation after lapse | BHD 10 | Plus accumulated arrears. |
| Replacement of lost permit card | BHD 10 | Request raised here, printed at LMRA branch. |
| Permit cancellation | BHD 5 | Administrative. |
| Profession change on flexi | BHD 30 | Subject to ministerial approval for restricted professions. |
| Late payment penalty | BHD 10 per month | Cap per LMRA schedule. |
| LRC administrative service fee | BHD 5-15 | Per transaction; varies by service complexity. |
| Conversion fee (commercial to flexi) | BHD 50 | When policy window is open. |
| Bulk renewal discount | Variable | For employers paying multiple workers in one transaction. |
| Receipt re-issuance | BHD 1 | Per receipt copy. |
Documents to bring
Bring originals AND coloured photocopies. Most files are rejected at counter for a missing single page.
- ✓Original passport valid at least six months
- ✓Original CPR card
- ✓Existing LMRA permit card or system reference number
- ✓Latest SEHATI receipt or health-insurance proof
- ✓Bahraini bank account details or Benefit Pay number for fee payment
- ✓Current tenancy contract registered on the Bahrain tenancy registry
- ✓Coloured passport-size photograph (4x6cm) on white background
- ✓Authorisation letter if a representative is attending (notarised for non-spouse)
- ✓Previous receipts for any payment plan in progress
- ✓Mobile number registered on Bahrain.bh for OTP confirmation
How to get there
Address
Diplomat Management Services W.L.L Labour Registration Centre, Sitra Industrial Area, Sitra, Capital Governorate, Kingdom of Bahrain
مركز تسجيل العمالة - دبلومات لخدمات الإدارة، منطقة سترة الصناعية، سترة، مملكة البحرين
Open in Google Maps →Nearby landmarks
BAPCO Refinery · Sitra Mall · Sitra Power Station · Aluminium Bahrain (ALBA) · Sitra Causeway
Public transport
Bus route 41 serves the Industrial Area entrance. Taxi BHD 4-6 from central Manama, BHD 1.5-2 from Sitra Mall, BHD 6-8 from the airport.
Parking
Free on-site visitor parking and unrestricted industrial-area service roads.
Hours & best time to visit
Weekly schedule
| Sunday | 08:00-17:00 |
| Monday | 08:00-17:00 |
| Tuesday | 08:00-17:00 |
| Wednesday | 08:00-17:00 |
| Thursday | 08:00-17:00 |
| Friday | Closed |
| Saturday | Closed |
Tips
- ⏱ Typical wait: 20-45 minutes off-peak, 60 minutes at industrial-shift peaks
- 📅 Ramadan and public holidays shorten hours.
- 🌅 Arrive within the first hour for shortest queues.
- 📞 Call ahead for service-specific availability.
Common mistakes to avoid
Wathim sees these failures repeatedly at LMRA centres. Catching them before you turn up saves a return trip.
- !Sitra LRC cannot perform biometric capture — the LMRA closure of the Sitra Expat Services Centre in October 2023 moved biometric to Mina Salman, Seef Muharraq and Riffa-Buhair.
- !Flexi-permit programme may be closed to new entrants in your nationality or quota; check Bahrain.bh first.
- !Arrears on monthly subscription must be cleared before any renewal — the cashier limit is around BHD 500, larger sums go to Sanabis Collections.
- !SEHATI lapsed more than 30 days blocks renewal; reactivate at the in-house SEHATI desk before queuing for the LRC counter.
- !Passport expiring within six months is refused; the LMRA system will not anchor a residence to an almost-expired travel document.
- !Conversion from commercial to flexi is only permitted when the policy window is open — verify before paying any conversion fee.
- !Tenancy contract not registered on the Bahrain tenancy registry is rejected for dependent-related steps.
- !Authorisation letters from a friend or roommate are not accepted; only notarised POAs or immediate-family representatives.
- !Cash payments above BHD 500 are not always accepted at the LRC counter; bring a Benefit-Pay-enabled card.
- !Workers who entered as visitors cannot be regularised through the LRC — they must complete an entry-permit application via LMRA branches first.
Frequently asked questions
Bahrain.bh and the LMRA Flexi mobile app handle monthly fee payments, status checks, statement downloads, lost-card declarations and most simple amendments. SEHATI top-ups can also be done through the SEHATI portal. You still need to attend the Sitra LRC for new registration, renewal that requires the LRC officer to verify the file, conversion from commercial to flexi, and cases where the system flags a counter action. For biometric capture, neither online nor the LRC can help — you must visit an LMRA branch such as Mina Salman, Seef Muharraq or Riffa-Buhair.
No. The Sitra LRC operates Sunday to Thursday only, from 08:00 to 17:00. Friday and Saturday are fully closed, including the cashier. If your monthly subscription falls due on a Friday or Saturday and you want to settle in person, file the payment online via Bahrain.bh or the Flexi app to avoid late penalties — payment through those channels is credited immediately and does not depend on the LRC being open. The LMRA Riffa-Buhair branch is open Saturday but it handles regulator-side transactions, not LRC sponsorship matters.
The LRC does not formally close for prayer during normal months — officers rotate to keep the counter staffed. During Ramadan the centre runs a shortened day of roughly 09:00 to 14:30 and may pause briefly for Dhuhr. Individual counters may pause for the Asr prayer when only one officer is available; tokens issued before the pause remain valid. The waiting area has chilled water and a small TV showing the LMRA queue feed; check the digital number display rather than re-taking a token because the LRC token series is short and resets daily.
Bring the worker's original passport and CPR card. If a representative is attending on the worker's behalf, that person must bring their own CPR plus a notarised power of attorney; informal authorisation letters from friends or roommates are not accepted at the LRC. For employer-driven bulk renewals, the company CR extract and an authorisation letter on company letterhead are required from the PRO. Photocopies are not accepted in place of originals because the LRC officer physically scans the documents into the LMRA system.
A lapsed flexi permit incurs the BHD 10 reactivation fee plus accumulated monthly subscriptions for the lapse period and the BHD 10 per month late penalty. The Sitra LRC can process reactivation provided the total amount is settled at the cashier and the SEHATI link is also reactivated. If the permit has been lapsed for more than 60 days the file may be deactivated entirely, in which case a fresh registration is required — including biometric capture at an LMRA branch, which is not available at the LRC. Always check Bahrain.bh for the precise status before attending.
A flexi (registered) worker pays BHD 195 per year for the permit fee plus BHD 5 admin, with the BHD 72 SEHATI annual contribution typically billed alongside. Many workers pay monthly through the Flexi app at roughly BHD 16-22 per month all-in. Reactivation costs BHD 10 plus arrears. Replacement cards are BHD 10. Profession change is BHD 30, plus a restricted-profession surcharge if applicable. The LRC adds a small administrative fee of BHD 5-15 per transaction depending on complexity. Late penalties of BHD 10 per month apply on overdue balances.
For flexi workers the LRC itself is the sponsor — Diplomat Management Services holds the file, not a private employer. So no Bahraini sponsor needs to attend with the worker. For routine renewals and payments the worker can attend alone or send a notarised representative. For conversion from a commercial work-permit to flexi the original commercial sponsor must release the worker through the LMRA system first; that release is processed at an LMRA branch, not the LRC. The worker then attends the LRC to complete the flexi registration.
The CPR is an iGA product, not LMRA, and the Sitra LRC has no role in CPR issuance. Once a flexi permit is approved the system queues the CPR for printing; default delivery is by Bahrain Post to the address on Bahrain.bh, with an SMS notification. Collection alternatives are iGA Isa Town or iGA Seef Mall. The LMRA permit card is printed at an LMRA branch (not the LRC) and can be collected from there, although replacement cards can be requested at the LRC and posted later.
LMRA (which licenses this LRC) handles work permits, flexi permits and the residence stamp that follows them. NPRA, under the Ministry of Interior, handles passports for Bahrainis, visit visas for travellers and family members above 24, entry permits, and residence for direct family who do not qualify under LMRA dependant rules. Flexi workers deal almost exclusively with LMRA and the LRC. NPRA only enters the picture if the flexi worker wants to bring parents for a visit visa or address an immigration matter outside the labour-market scope.
Monthly subscription payment, SEHATI top-up, status checks, statement download, lost-card declaration, renewal in many cases (where biometric is not due), profession-change initiation, and cancellation requests are all available through Bahrain.bh, the LMRA Flexi app and portal.lmra.gov.bh. The Flexi app in particular is well used by Sitra-based workers because it accepts Benefit Pay directly and credits the LMRA system instantly. Reserve the in-person LRC visit for cases where the online channel flags a verification requirement or where a fresh registration is needed.
Yes. All LRC officers at the Sitra centre work in Arabic and English. Many speak Hindi, Urdu, Malayalam, Tagalog and Bengali as well — informally rather than as a posted service — because of the customer demographic in Sitra. Nepali, Tamil and Sinhala customers often bring a friend to translate complex steps. Written documents must be in Arabic or English; the LRC keeps a list of LMRA-approved translation offices nearby for any non-English material that needs certification before submission.
The Sitra LRC follows a Ramadan schedule of about 09:00 to 14:30. The morning peak is from opening until 11:00 because industrial-shift workers attend before their reduced Ramadan day. The 12:00 to 14:00 window is calmer and is the best time for a sole visitor. Avoid the final 30 minutes before closing because tokens issued late are not always called. The exact Ramadan hours are published on lmra.gov.bh and posted at the LRC entrance a few days before the month begins; always check before travelling.
No — GCC nationals do not require LMRA permits and have no business at any LRC. The flexi-permit programme is by definition for non-GCC expatriate workers. GCC nationals working in Bahrain are registered through GOSI/SIO using their home-country national ID and the employer files a notification rather than a permit. For CPR or immigration matters affecting GCC nationals, the right counters are iGA Isa Town and NPRA Isa Town respectively; the LRC reception will redirect any GCC visitor without taking a token.
Yes — Sitra Industrial Area is a low-density car-dominated zone with abundant free parking on the service roads and in the LRC's own compound. Even at the morning peak you will normally find a slot within a minute. The Sitra causeway can clog up between 07:30 and 08:30 with industrial-shift traffic, so plan to arrive after 09:00 if you are coming from central Manama or Sitra residential areas. From Sitra Mall the journey is under five minutes; from Riffa via the Awali-Sitra road about fifteen minutes. Pedestrian access is poor; driving or taxi is recommended.