Wathim
saudi-arabia flagMaktab al-AmalJeddah · AsfanUpdated 2026-06-17

Asfan Tas-heel Centre (Maktab al-Amal Jeddah East)

Industrial-Jeddah Maktab al-Amal serving Asfan, Bahra, and northern logistics employers.

📍
Address
Asfan Road, Asfan District, Jeddah 23814
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🕒
Hours
Sunday: 07:30 - 14:30
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Appointment
Required
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At a glance

Network
Maktab al-Amal
Country
Saudi Arabia
City
Jeddah
Area
Asfan
Service categories
6
Fee items listed
12
Working days
7 days/week
Last verified
2026-06-17

About this centre

The Asfan Tas-heel Centre is the eastern Jeddah Maktab al-Amal branch, sitting on Asfan Road in the industrial belt north of King Abdulaziz International Airport. The office handles Qiwa work-permit transactions, electronic contract authentication, Mudad wage-protection cases, sponsorship-transfer hearings, Nitaqat tier verification, and end-of-service settlements for the contracting, logistics, manufacturing, and warehousing employers registered between Asfan, Bahra, and the King Abdullah Economic City buffer zone. It is the standard branch for any establishment whose registered address falls along the Makkah Highway and the Madinah Highway east of the airport.

Asfan sits roughly forty minutes north of central Jeddah along Madinah Road, with quick access from the Haramain High Speed Rail spine. The Tas-heel building lies within driving distance of Jeddah Islamic Port logistics yards, the Bahra industrial cluster, and the northern Hajj transport-staging area used during the operating window. PROs from contracting groups working on Vision 2030 infrastructure projects, particularly the Red Sea Development and AMAALA support contracts, route their Jeddah-registered worker permits through this branch.

Typical visitors include contracting HR managers handling batch renewals for site-based workforces, logistics operators regularising Mudad onboarding for newly established companies, and expatriate workers contesting end-of-service calculations after project completion. The branch also receives a steady flow of sponsorship-transfer hearings where the worker invokes the unpaid-wage breach following the closure of a contracting subsidiary. Qiwa appointment density peaks Sunday to Tuesday before noon; afternoon slots are easier to secure for routine renewals and Mudad reconciliations.

Plan to arrive ten minutes before your appointment, ensure SADAD invoices are paid before the slot, and carry Absher-verified ID together with the Nafath authorisation linked to Qiwa. The cashier processes Mada and SADAD only. Parking is generous around the industrial complex but the branch building itself can fill quickly during quarterly Nitaqat refresh weeks. The branch closes on Fridays and Saturdays, on official Saudi public holidays, and during the first three days of both Eids.

Five daily prayer breaks of 15 to 25 minutes pause the counter, the Dhuhr break around 12:00 being the most disruptive. During Ramadan operating hours compress to 09:00 to 14:00 with no afternoon counter; contracting batch renewals cluster into the first two hours. During Hajj the northern Hajj transport-staging area drives additional load from logistics contractors filing seasonal-worker batches; abbreviated Hajj-week hours are posted on Qiwa 21 days in advance. The dedicated worker counter at the south side accepts walk-in complaints from female workers without the Qiwa QR with a female intake officer rotating on Sunday to Wednesday shifts; routine appointment slots have no separate restricted female-only hours but private screening is available on request.

When Asfan is at capacity the Qiwa appointment engine routes to sibling branches: Sharafiyah in central Jeddah for hospitality and trading cases, Madinah Khalidiyah for Yanbu industrial overflow, Makkah Aziziyah for Hajj-service contractors, and Dammam Tas-heel for cross-province Vision 2030 project transfers. Most Qiwa transactions complete online; use Asfan when the Qiwa portal has routed your case to in-person review - typically project-end batch transfers, contractor batch renewals, Mudad reconciliations for camp-based workers, and end-of-service amicable settlements following project completion.

Services offered

27 individual services across 6 categories.

Work Permits

  • New work-permit issuance
  • Annual renewal
  • Cancellation on exit
  • Project-based permit verification
  • Expat-levy SADAD clearance

Contract Services

  • Qiwa contract authentication walk-in
  • Contract amendment
  • Salary and allowance update
  • Profession change
  • Fixed-term to open-ended conversion
  • Camp-based in-kind allowance reconciliation

Sponsorship & Transfer

  • Transfer with consent
  • Transfer without consent under breach
  • Group inter-establishment transfer
  • Project-end batch transfer arrangements

Nitaqat & Mudad

  • Tier verification
  • Saudisation credit correction and appeal
  • Mudad WPS onboarding confirmation for new establishments
  • Wage protection reconciliation for camp-based workers

Disputes

  • Amicable settlement registration
  • End-of-service gratuity dispute
  • Project-end final settlement review
  • Referral to Labour Disputes Settlement Committee

Worker Walk-in Desk

  • Complaint registration without appointment
  • Contract-copy collection
  • Conciliation order pickup
  • Bilingual interpretation (Urdu, Hindi, Bengali, Tagalog, Bahasa Indonesia)

Fees

Government fees current to 2026-06-17. Payments at the centre go through the relevant ministry portal (SADAD, Sahel, Metrash, eKey, UAE PASS or ICP wallet depending on country).

ServiceFeeNotes
Work-permit issuance or renewalSAR 650Paid via SADAD.
Annual expatriate levy (worker)SAR 9,600Quarterly instalments available.
Dependant levy (per dependant, per month)SAR 400Through Muqeem.
Qiwa contract authenticationFreeMandatory for all private contracts since 2024.
Sponsorship transfer (first)SAR 2,000First instance; escalates thereafter.
Profession changeSAR 1,000Subject to Mohimat credential check.
Project-end batch transferSAR 1,500Per worker; available where the contracting employer documents project completion.
Iqama issuance or renewal (per year)SAR 650Jawazat fee via SADAD.
Final exit visaSAR 0Free; cancels Iqama.
Exit-re-entry visa (single, first 2 months)SAR 200SAR 100 per added month.
Overstay fine (Iqama lapse)SAR 100 per dayThrough Jawazat; settled before exit.
Labour complaintFreeNo fee for amicable settlement filing.

Documents to bring

Bring originals AND coloured photocopies. Most files are rejected at counter for a missing single page.

  • Original Iqama or national ID of the signatory
  • Nafath-verified PRO authorisation
  • Active commercial registration linked to Qiwa
  • Worker passport copy and current Iqama
  • Three-month Mudad payroll statement
  • Project completion certificate for batch transfers
  • Attested certificates via Mohimat for skilled trades
  • GOSI subscription confirmation for Saudi staff (dated within 90 days)
  • Qiwa appointment QR code on phone
  • SADAD payment receipt for relevant fee

How to get there

Address

Asfan Road, Asfan District, Jeddah 23814

طريق عسفان، حي عسفان، جدة 23814

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Nearby landmarks

Jeddah Islamic Port logistics yards · Bahra industrial cluster · King Abdulaziz International Airport north access · Haramain High Speed Rail Jeddah station · Asfan commercial market

Public transport

Limited public transport; SAPTCO regional buses on Madinah Highway and taxi service from central Jeddah within forty minutes.

Parking

Free surface parking around the Tas-heel building and the Asfan industrial complex.

Hours & best time to visit

Weekly schedule

Sunday07:30 - 14:30
Monday07:30 - 14:30
Tuesday07:30 - 14:30
Wednesday07:30 - 14:30
Thursday07:30 - 14:30
FridayClosed
SaturdayClosed

Tips

  • ⏱ Typical wait: 20-40 minutes for booked slots
  • 📅 Ramadan and public holidays shorten hours.
  • 🌅 Arrive within the first hour for shortest queues.
  • 📞 Call ahead for service-specific availability.

Common mistakes to avoid

Wathim sees these failures repeatedly at Maktab al-Amal centres. Catching them before you turn up saves a return trip.

  • !Submitting batch renewals without confirming Mudad payroll continuity over the previous three months.
  • !Filing project-end batch transfers without an attested project completion certificate.
  • !Bringing a power of attorney without the matching Nafath authorisation on Qiwa.
  • !Forgetting that the Asfan branch is appointment-only for renewals; walk-ins are limited to complaints and copy collection.
  • !Submitting Qiwa contracts in which the in-kind accommodation value differs from the Mudad disclosure.
  • !Attempting to renew permits while the establishment sits in Red Nitaqat after a sudden Saudi resignation.
  • !Sponsor presence required in person for Musaned domestic-worker first-time contracts and contested transfers, even with a PRO Wakeel.
  • !Nafath login locked from failed face-scans blocks branch entry until reset.
  • !Qiwa contract figures must match Mudad payroll exactly - camp-based in-kind values frequently flagged as undisclosed.
  • !Missing the Iqama 24-hour rule: clean renewals post within a day but counter-handled escalations take three to five working days.

Frequently asked questions

Walk-in Qiwa contract authentication is available at Asfan for eastern-Jeddah contracting, logistics and manufacturing employers whose case has been routed for in-person review. Most authentication completes online when both parties sign with Nafath, but Asfan handles walk-ins when the worker contests within 30 days, when the contract differs from Mudad payroll, when in-kind accommodation values are disputed for camp-based workers, or when the establishment is under a Saudisation audit. Bring the Qiwa draft, worker's Iqama and passport, the latest three-month Mudad statement, the project documentation, and the sponsor's Nafath PRO. Bilingual prints are issued on request. Authentication stamps within 30 minutes if all figures match.

Mudad WPS is mandatory for all private establishments since 2024 regardless of headcount, with salaries paid through a registered bank file within three days of the contractual cycle. Asfan resolves WPS mismatches for eastern-Jeddah contracting and logistics employers: the most common are project-site allowances paid in cash that differ from the Qiwa contract figure, camp accommodation in-kind values not declared separately, remote-area allowances misclassified as base, and bank-file gaps caused by site-mobilisation delays. Bring the latest three-month Mudad statement, the Qiwa contract, the bank file extract, and the project mobilisation schedule. The reviewer issues a corrective reconciliation order; contested figures route to the Labour Disputes Settlement Committee. Late payments propagate to Nitaqat within 90 days.

Red Nitaqat blocks new work-permit issuance, renewal, sponsorship transfers in, and Etimad tender access. Contracting establishments often drop into Red after a sudden Saudi resignation or completion of a project that previously inflated headcount. Asfan handles Nitaqat corrections for eastern-Jeddah contracting and logistics establishments. Workers employed at a Red establishment can transfer their sponsorship without consent and Asfan processes these no-consent transfers as priority cases at SAR 2,000; project-end batch transfers at SAR 1,500 per worker are available where the employer documents project completion. Recovery to Green requires immediate Saudi rehiring on authenticated Qiwa contracts before the next quarterly refresh. Bring authenticated Qiwa contracts, GOSI extract dated within 90 days, and the latest Mudad statement.

Saudisation appeals run through Qiwa with a defence hearing at Asfan for eastern-Jeddah contracting establishments. The HR team submits the correction request, attaches authenticated Qiwa contracts, the latest GOSI subscription extract, and Mohimat-verified credentials, then books an Asfan slot. The reviewing officer cross-checks the Saudi headcount against active GOSI subscriptions and authenticated Qiwa contracts. Errors caused by classification of project-rotating, site-based or part-time Saudis are the most common at this branch. From 15 April 2026 Saudis on unauthenticated contracts no longer count; verifying authentication date is the first step. Approved corrections become live from the next monthly refresh, typically within 30 days.

The first-year transfer restriction can be waived for documented breaches: three consecutive months of unpaid wages in Mudad, an unauthenticated Qiwa contract, expired commercial registration, expired Iqama caused by the sponsor, or Labour Court referral for trafficking concerns. Project cancellation without contractual notice payment is treated as employer breach. Asfan schedules transfer hearings within seven working days. Bring the Qiwa contract or proof of its absence, Mudad records, the project termination letter, and bank statements showing missing transfers. If breach is proven the transfer proceeds without consent at SAR 2,000. Project-end batch transfers to a successor employer at SAR 1,500 per worker bypass the first-year wait when project completion is documented. No-consent transfers from Red Nitaqat establishments also bypass the wait entirely.

Asfan handles the eastern industrial belt and the Madinah Highway corridor where most contracting and logistics establishments are registered. The branch is calibrated for batch transactions involving large site-based workforces and project-end sponsorship transfers. Sharafiyah handles central Jeddah trading and hospitality. The Qiwa engine routes appointments by registered address, so most contracting firms find Asfan as the default option for their bulk renewals and transfers.

When a contracting establishment completes a delimited Vision 2030 or government project, the Qiwa system supports a batch sponsorship transfer of the project workforce to a successor employer without invoking the first-year transfer restriction. The current employer files the request with the project completion certificate, attaches the worker list, and pays SAR 1,500 per worker. Asfan officers review the certificate against the original contract scope and approve the transfer in a single hearing.

After commercial registration, the establishment links to Qiwa and triggers Mudad onboarding. The contracting firm registers a payroll bank file, links each worker by Iqama, and runs a test salary cycle. Mudad confirms onboarding once the first month's salaries clear within three days of the contractual date. Asfan resolves onboarding failures in person, typically caused by mismatches between project-site allowances paid in cash and the Qiwa contract figure.

Yes, but Saudi transfers do not require sponsorship release. The Qiwa transfer simply moves the Saudi employee's authenticated contract and GOSI subscription to the successor employer. The Saudisation credit follows the contract authentication date; if the successor employer is in Red Nitaqat, the new contract triggers an immediate audit. Saudi employees retain accrued leave and end-of-service entitlements computed up to the transfer date.

Mudad requires the basic wage, housing allowance, transport allowance, and any fixed monthly allowance to be itemised in the bank file. Where accommodation is provided in kind on a labour camp, the in-kind value is declared separately so that Mudad can reconcile against the Qiwa contract. Variable elements such as overtime and performance bonuses are itemised but do not affect the gratuity base.

Asfan registers the dispute via Najiz amicable settlement, issues a gratuity calculation within seven days using articles 84 and 87, and convenes a hearing within fourteen days. Disputes typically focus on the in-kind accommodation value, the project-end termination grounds, and accrued leave balances. If the parties disagree, the file moves to the Labour Disputes Settlement Committee in Jeddah, which issues a binding ruling within sixty days.

The branch provides Arabic and English service at the counter and dials the unified 19911 line for Urdu, Hindi, Bengali, Filipino, and Indonesian interpretation. Sign-language interpretation is arranged on request with two working days' notice through the appointment system; the branch coordinates with the Authority for the Care of Persons with Disabilities for confirmed appointments.

Yes. Project cancellation without payment of contractual notice is treated as employer breach. The worker files a Qiwa transfer request with the cancellation notice, the unpaid wage record from Mudad, and the project termination letter. Asfan reviews and approves the transfer without the original employer's consent. Saudi workers are eligible for unemployment benefit through GOSI under the SANED programme during the search period.

Yes. The Qiwa system blocks renewal for the entire establishment if any single SADAD levy invoice remains overdue, regardless of which worker the invoice belongs to. Asfan advises automating SADAD payment in corporate banking and scheduling renewals only after a clean Qiwa account dashboard. The branch can issue replacement SADAD references on request but cannot waive arrears.

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