Al Malaz Tas-heel Centre (Maktab al-Amal Riyadh South)

Mudad WPS is mandatory for all private establishments since 2024 regardless of headcount, with salaries paid through a registered bank file within three days of the contractual cycle. Al Malaz resolves WPS mismatches for logistics, contracting and wholesale-trading establishments: the most common are camp-based in-kind accommodation values not declared separately, shift allowances paid in cash, and project-end bonuses that the system reads as base. Bring the latest three-month Mudad statement, the Qiwa contract, and the bank file extract. The reviewer flags the mismatch and issues a corrective reconciliation order; contested figures route to the Settlement Committee. Late payments propagate to Nitaqat within 90 days.

Red Nitaqat blocks new work-permit issuance, work-permit renewal, sponsorship transfers in, and Etimad tender access. Al Malaz handles Nitaqat corrections for south-Riyadh logistics and contracting establishments. Workers employed at a Red establishment can transfer their sponsorship without consent and Al Malaz processes these no-consent transfers as priority cases at SAR 2,000. The Red employer climbs back to Green by hiring Saudis on authenticated Qiwa contracts (from 15 April 2026 unauthenticated Saudis do not count) and replacing departures with nationals before the next quarterly refresh. Bring authenticated Qiwa contracts for all counted Saudis, GOSI extract dated within 90 days, and the latest Mudad statement. Issued no-consent transfers are not reversed even if the establishment climbs back into Green within the quarter.

Saudisation appeals run through Qiwa with a defence hearing at Al Malaz for establishments registered in south Riyadh. The HR team submits the correction request, attaches authenticated Qiwa contracts, the latest GOSI subscription extract, and Mohimat-verified credentials, then books a Malaz slot. The reviewing officer cross-checks the Saudi headcount against active GOSI subscriptions and authenticated Qiwa contracts. Errors caused by classification of part-time, project-rotating or remote Saudis are common given the contracting case mix. From 15 April 2026 Saudis on unauthenticated contracts no longer count; verifying authentication date is the first step. Approved corrections become live from the next monthly Nitaqat refresh, typically within 30 days.

The first-year transfer restriction can be waived only for documented breaches: three consecutive months of unpaid wages in Mudad, an unauthenticated Qiwa contract, expired commercial registration, expired Iqama caused by the sponsor, or Labour Court referral for trafficking concerns. Al Malaz schedules transfer hearings within seven working days. Bring the Qiwa contract or proof of its absence, Mudad records, written notices to the employer, and bank statements showing missing transfers. If the breach is proven the transfer proceeds without consent at SAR 2,000; otherwise wait out the contractual cycle. No-consent transfers from Red Nitaqat establishments bypass the first-year wait entirely. Workers from project-end contractor batches may also transfer to a successor employer under the project-end batch transfer route.

Both names refer to the same Ministry of Human Resources and Social Development labour office. Maktab al-Amal is the historic Arabic name and continues to appear on official correspondence; Tas-heel is the operational service brand used in Qiwa and on the customer-facing portal. The Malaz branch is interchangeably labelled in both forms and the appointment QR works under either reference.

Yes. The branch supports batch renewal sessions for establishments with up to one hundred expatriate workers in a single quarter. The HR team books a block slot through Qiwa, uploads the worker list, settles the SADAD levy invoice for the batch, and attends a single in-person session for verification. Larger batches are referred to Olaya. Smaller logistics SMEs can use the standard renewal queue with no headcount restriction.

Most amendments, including salary updates, job-title changes within the same Nitaqat band, and allowance corrections, complete entirely on Qiwa with Nafath signatures from both employer and worker. In-person attendance at Malaz is required only when the worker disputes the amendment, when the change crosses a Nitaqat band, or when the establishment is under an active Saudisation audit. The system routes these cases to a Tas-heel appointment automatically.

The Qiwa transfer engine accepts three consecutive months of zero or partial wage payment recorded in Mudad as automatic proof. Additional supporting evidence includes the unauthenticated contract, written notices to the employer, and bank statements showing missing transfers. The Malaz officer cross-checks each claim against Mudad before approving the transfer without the current employer's consent.

Musaned is the dedicated portal for domestic workers and household sponsors. It handles recruitment from approved source countries, contract drafting, salary protection via household-linked Mudad, and dispute escalation. The Malaz branch is the Riyadh referral point for Musaned cases that require in-person mediation, particularly suspected wage-withholding or contract-mismatch complaints. Household sponsors can attend without an appointment for complaint registration.

The work permit, fee SAR 650 plus the SAR 9,600 annual worker levy, is issued by MHRSD via Qiwa and authorises the worker to perform a specific profession at a specific employer. The Iqama, fee SAR 650 with separate Jawazat charges, is the residence permit issued by the General Directorate of Passports via Absher. Both must be valid concurrently; the work permit expiry automatically blocks Iqama renewal. The Malaz branch handles only the work permit; Iqama renewals are processed at Jawazat.

Once the request is filed on Qiwa and a Malaz appointment is attended, corrections involving simple GOSI mismatches resolve within seven working days. Corrections requiring authenticated contracts for previously undocumented Saudis are subject to the April 2026 rule and may take up to thirty days while the worker confirms the contract on Qiwa. The corrected tier becomes live from the next monthly Nitaqat refresh.

Yes, for complaint registration, sponsorship-transfer breach hearings, contract-copy collection, and end-of-service settlement. The worker brings original Iqama, passport copy, and the latest Mudad payslip. The branch maintains a dedicated worker counter and does not require Nafath authorisation from the employer for these visits. The complaint or transfer is filed under the worker's own Nafath credential.

The establishment loses the ability to renew work permits, transfer sponsorships in, or access Etimad tenders from the date the Red classification publishes. Workers already employed there gain the right to transfer their sponsorship without consent for as long as the establishment remains Red. The Malaz branch processes these transfers as priority cases. If the employer climbs back into Green within the quarter, work-permit transactions resume, but issued transfers are not reversed.