Al Khan Tas'heel Centre

The names sound similar but the agencies are unrelated. Tas'heel is the MOHRE-authorised network handling work permits, labour contracts, Tawjeeh, and labour complaints. Tasjeel is the RTA-affiliated vehicle-registration network in Sharjah handling car registration, testing, and licence-plate work. Always confirm before booking that you are heading to the Tas'heel branch for MOHRE labour services rather than to a Tasjeel vehicle centre.

Yes. Workers can attend Tawjeeh sessions, register labour complaints, collect contract copies, and confirm end-of-service settlements without their employer. Bring original Emirates ID, passport copy, and the labour-card number. New permits and renewals still require the employer's PRO using the company MOHRE account. The worker counters at Al Khan operate on a separate token queue from the employer counters.

Tawjeeh is a one-hour MOHRE worker-orientation session covering UAE labour law and is mandatory for most new private-sector hires before residency-visa stamping. Al Khan runs sessions in Arabic, English, Hindi, Urdu, Tagalog, Malayalam, and Bengali. The session fee is roughly AED 130-160. The completion certificate is generated electronically and linked to the worker's MOHRE file within twenty-four hours, ready for the residency-visa step.

Yes. The MOHRE smart application and the employer self-service portal accept new permits, renewals, cancellations, and contract amendments. Online filing avoids the AED 72 typing commission but still requires Tawjeeh attendance and biometric capture in person for new hires. Many Sharjah SME PROs combine online filing with a single in-person visit per worker for Tawjeeh and contract signing.

MOHRE classifies private-sector employers into Categories A, B, and C using Emiratisation score, skill mix, WPS compliance, and cultural-diversity index. Most small Sharjah trading and services firms sit in Category B or C. Category A federal fees start at AED 250 per permit, Category B sits around AED 1,200-1,500, and Category C tops out at AED 3,450. Sharjah free-zone firms also fall under this framework when sponsoring MOHRE workers.

Sharjah free zones such as Hamriyah, SAIF, and Shams generally sponsor workers under the free-zone authority's labour rules rather than MOHRE directly. However, free-zone PROs commonly use Al Khan Tas'heel for ancillary services where free-zone workers transition to onshore sponsorship, for joint-venture entities holding both onshore and free-zone licences, and for Tawjeeh attendance. Confirm sponsorship type before filing to avoid routing the file to the wrong portal.

When the employer initiates work-permit cancellation at Al Khan, the MOHRE system calculates end-of-service gratuity using the labour contract terms and the WPS payment history. The worker signs to confirm acceptance or files a labour complaint if there is a dispute. The settlement record is then visible in the worker's MOHRE file. Bring original Emirates ID, passport copy, and the latest six WPS payslips for any commission or partial-month entries.

Yes. Workers and employers can register complaints free of charge at Al Khan Tas'heel. Bring original Emirates ID, passport copy, the latest WPS payslip, and a written summary of the dispute. The case is registered with the Sharjah Labour Office and a conciliation officer initiates mediation, typically within fourteen days. Unresolved cases are referred to the Sharjah Labour Court via the MOHRE Labour Court Affairs unit.

Yes. The cashier accepts debit and credit cards, Apple Pay, Samsung Pay, and cash. Larger Category C federal fees are usually paid by card to keep reconciliation clean for company accounting. A printed receipt is issued and a digital mirror lands in the company MOHRE wallet. PROs reconciling monthly WPS payments should retain both receipts for the company labour-cost ledger.

Open the MOHRE smart application or the tasheel.ae operator portal, log in with UAE Pass or the company MOHRE account, search Tas'heel Al Khan under Tawjeeh, pick the language stream and a slot, pay AED 130 to AED 160 by card, and download the confirmation. The worker must attend in person with the original Emirates ID; the electronic certificate links to the worker's MOHRE file within twenty-four hours of successful completion. Group bookings for ten or more workers are arranged through the employer account, sometimes with marginal off-peak discounts. Cancellations more than twenty-four hours in advance are free; later changes attract a handling fee.

Tas'heel handles MOHRE labour work: work permits, labour contracts, Tawjeeh, WPS, complaints, absconding reports, end-of-service. Residency visas in Sharjah are issued through ICP rather than GDRFA Dubai or Amer, since Amer is the Dubai-only label. The standard sequence for a new hire is Tas'heel Al Khan work permit, Tawjeeh, medical fitness at a Sharjah-licensed clinic, Emirates ID biometrics, then ICP residency-visa stamping. For exits the order reverses. The networks share back-end data but never share queues; each transaction needs its own token.

Yes. Absconding reports can only be filed by the employer or registered PRO, not the worker, and require seven consecutive days of unauthorised absence. Bring the establishment card, the labour-contract reference, the worker's passport copy, and the last WPS payslip. The fee is AED 220 per worker. Once filed, MOHRE issues a system block on the worker's labour file and notifies ICP. If the worker returns and the matter is resolved within sixty days, the report can be withdrawn and the fee refunded; otherwise the file moves to the absconding registry, which constrains future UAE labour-file openings for that worker.

Domestic-worker contracts (housemaids, nannies, cooks, drivers, gardeners) are administered through Tadbeer centres in tandem with MOHRE. Al Khan Tas'heel accepts the MOHRE-side filings for sponsors recruiting directly under the domestic-worker law. Bring the MOHRE standard domestic-worker contract signed by both parties, the sponsor's Emirates ID, the worker's passport and entry permit, the Sharjah tenancy contract, and proof of salary capacity. The federal domestic-worker fee table applies; the contract is e-stamped during the same visit and the residency-visa step then proceeds through ICP for Sharjah.