Ajman Sanaya Tas'heel Centre

Standard typing transactions accept walk-ins on a token-queue basis during all opening hours. Tawjeeh sessions, however, require an advance booking through the MOHRE smart application because seats are capped per session. PROs handling four or more files in a single visit should arrive within the first ninety minutes of opening to clear the queue before the afternoon rush.

Tawjeeh is mandatory for most private-sector new hires before the residency visa is stamped, not strictly before the work permit is approved. The recommended sequence is: file the work permit at Tas'heel, book Tawjeeh and have the worker attend, then proceed to medical, Emirates ID biometrics, and residency-visa stamping at Ajman Residency. Booking Tawjeeh before the permit is wasteful if the permit is later rejected.

MOHRE classifies private-sector employers into three tiers based on Emiratisation score, skill mix, wage protection compliance, and cultural diversity. Category A companies pay AED 250 per permit. Category B sits between AED 1,200 and AED 1,500. Category C pays up to AED 3,450 per permit. Companies improve their tier by raising Emiratisation ratios and maintaining on-time WPS salary payments.

Free-zone employers operate under their own labour authority for permits filed entirely within the free zone. However, where the establishment maintains a mainland MOHRE file or hires staff onto a mainland labour contract, Sanaya Tas'heel processes those filings. PROs should confirm which authority holds the active labour file before queueing.

Standard labour-contract authentication is processed during the same visit once both parties have signed and the typing slip is submitted. The system issues an electronic copy stamped by MOHRE within minutes. For modification of an existing contract, expect an additional AED 50 federal fee and a fresh worker signature. The worker must be present unless a notarised power of attorney is on file.

Yes. End-of-service gratuity and final-settlement filings are accepted at Ajman Sanaya. The employer initiates cancellation, MOHRE calculates the settlement based on the contract, and the worker signs to confirm acceptance or files a labour complaint if disputed. Bring the original Emirates ID, the labour card, and the last six WPS payslips for partial-month or commission entries.

Common rejection reasons include the wrong category fee, missing attested certificates for skilled categories, an expired establishment card, or duplicate active permits for the same worker. The Tas'heel counter prints a rejection note with the system reason code. Most issues are fixed and resubmitted the same day. Policy-level rejections are escalated through MOHRE's contact centre on 600 590000.

Yes. Sanaya Tas'heel accepts debit and credit cards, Apple Pay, Samsung Pay, and cash. Higher fee categories such as the AED 3,450 Category C permit are typically paid by card. A printed receipt is issued at the counter and a digital copy is mirrored to the company's MOHRE wallet.

Real-time typing and authentication are no slower than in Dubai. However, back-office referrals for skilled-category attestation, Category C fee verification, or complex labour complaints can take longer because Ajman's MOHRE office reviews referrals in batched cycles. Plan an extra working day for non-routine files.

Open the MOHRE smart application or the tasheel.ae operator portal, log in with UAE Pass or the company MOHRE account, search Tas'heel Ajman Sanaya under Tawjeeh, pick the language stream and a slot, pay AED 130 to AED 160 by card, and download the confirmation. The worker must attend in person with the original Emirates ID; the electronic certificate links to the worker's MOHRE file within twenty-four hours of successful completion. Group bookings for ten or more workers are arranged through the employer account. Cancellations more than twenty-four hours ahead are free.

Tas'heel handles MOHRE labour work: work permits, labour contracts, Tawjeeh, WPS, complaints, absconding reports, end-of-service. Ajman Residency (under ICP for Ajman) handles residency-visa stamping, entry permits, family sponsorship, visa cancellation, and Emirates ID file opening. The standard sequence for a new hire is Tas'heel Sanaya work permit, Tawjeeh, medical fitness, Emirates ID biometrics, then Ajman Residency for residency-visa stamping. For exits the order reverses. The two networks share back-end data but never share queues.

Yes. Absconding reports can only be filed by the employer or registered PRO, not the worker, and require seven consecutive days of unauthorised absence. Bring the establishment card, the labour-contract reference, the worker's passport copy, and the last WPS payslip. The fee is AED 220 per worker. Once filed, MOHRE issues a system block on the worker's labour file and notifies ICP. If the worker returns and the matter is resolved within sixty days, the report can be withdrawn and the fee refunded; otherwise the file moves to the absconding registry, which constrains future UAE labour-file openings for that worker.

Domestic-worker contracts (housemaids, nannies, cooks, drivers, gardeners) are administered through Tadbeer centres in tandem with MOHRE. Sanaya Tas'heel accepts the MOHRE-side filings for sponsors recruiting directly under the domestic-worker law. Bring the MOHRE standard domestic-worker contract signed by both parties, the sponsor's Emirates ID, the worker's passport and entry permit, the Ajman tenancy contract, and proof of salary capacity. The federal domestic-worker fee table applies; the contract is e-stamped during the same visit and the residency-visa step then proceeds through Ajman Residency under ICP.